Systems Administrator - Corporate IT

The Systems Administrator is a highly skilled IT engineer with a strong focus on the Microsoft 365 E5 suite, including Azure AD / Entra ID, Exchange Online, SharePoint Online, Teams, Intune, Defender, Power Platform, and other related technologies. This role requires expertise in both cloud and on-premises management in technologies or skillets including Azure, Microsoft Server, Cisco, Linux, disaster recovery, high availability, and business continuity planning. This is an individual with a proactive mindset, excellent problem-solving skills, and the ability to thrive in a fast-paced environment while helping to mentor a team of engineers. 

Essential Duties

• Oversee the configuration, administration, and optimization of the Microsoft 365 suite, including Exchange Online, Teams, SharePoint, Intune, Defender, Azure AD / Entra ID, and Power Platform.
• Regularly audit systems to ensure they are designed and operating to current best practices.
• Mobile device management with Intune includes endpoint policies, configuration, package deployment, and provisioning.Lifecycle management of Teams and SharePoint sites.
• Management of Exchange Online, including mail security such as SPF, DMARC, DKIM, and spam, malware, and phishing protection.
• Implementation of Single Sign On for enterprise-wide applications utilizing Microsoft Azure AD / Entra ID.
• Management of servers including latest Windows Server versions, Linux, and appliance based virtual machines.
• Design, deploy, and administer HyperV virtualization systems in on-premises datacenters.
• Design, deploy and administer cloud-based virtualization environments including Microsoft Azure.
• Deploy, manage, and analyze infrastructure wide monitoring tools to ensure all systems are operating optimally.
• Design and maintain internal networks for both datacenters and branch offices.
• Management of Cisco / Meraki firewalls, routers, and switches.
• Troubleshoot and resolve network-related issues and analyze root cause of failures to ensure design resiliency.
• Deploy, manage, and analyze infrastructure wide monitoring tools to ensure all systems are operating optimally.
• Responsible for circuit management and working with vendors as necessary.
• Management of internal telephony via Cisco and Teams.
• Develop and maintain Disaster Recovery (DR), High Availability (HA), and Business Continuity Planning (BCP) strategies for critical systems.
• Ensures all platforms are deployed with appropriate backup and archiving strategies.
• Conduct regular testing and drills to validate the effectiveness of DR, HA, and BCP plans.
• Assist the IT security team with day-to-day security and compliance tasks.
• Lead the vulnerability management program’s patching design, implementation, and monitoring.
• Management of multi-factor authentication technologies.
• Ensure processes and systems are implemented in alignment with existing compliancy and regulatory requirements.
• Design, develop, and maintain IT integrations such as HR IS platform to Microsoft Azure AD / Entra ID.
• Process automation such as user onboarding and offboarding script development.
• Act as an escalation point for the help desk team to assist with complex trouble tickets.
• Assist with the design and implementation of automated configuration for both Windows and Mac based endpoints.
• Management of branch offices including networking, printing, and physical security.
• Collaborate with various business and IT team members to ensure all designs meet requirements.
• Develop documentation of processes and knowledge base articles for systems as they’re designed and deployed.

Required Knowledge, Skills, and Abilities

• Bachelor’s degree in computer science, programming, information security, or a related field. 
• Equivalent work experience or certifications may be considered.
• 3 - 5 years of experience in systems administration with a strong focus on M365 E5 suite.
• Team mentoring or leadership experience.
• Demonstrated problem-solving and analytical skills.
• Expert level knowledge in fundamental IT technologies such as DNS, DHCP, Certificates, SMTP, SNMP, SSL, SSH, DMARC, DKIM, SPF, web and application hosting, virtualization, physical security, etc.
• In-depth knowledge of Cisco networking, including routers, switches, and firewalls.
• Experience with integration development and maintenance, including scripting and programming.
• Proficiency in HyperV virtualization and Azure cloud services.
• Expertise in Disaster Recovery (DR), High Availability (HA), and Business Continuity Planning (BCP).
• Mac management experience.
• Excellent problem-solving and troubleshooting skills.
• Proven ability to work independently and collaboratively in a team environment.
• Proficient, or able to gain proficiency with, a broad array of platforms and tools.
• Occasional travel and after-hours work are required. 

Benefits