Tech Risk & Controls Director

Job Description
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Director at JPMorgan Chase within the Cybersecurity & Technology Controls, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
Job responsibilities

• Define and execute the vision for regulatory assessments in alignment with the broader CREAM mission.
• Lead end-to-end execution of assessments across key regulations such as Hitrust, FedRAMP, DFS 500, NYSDFS, CHAP, FFIEC, and others.
• Collaborate with Risk, Control, Compliance, and Technology partners to validate control effectiveness and identify gaps.
• Build and manage a high-performing team with regional presence across North America, EMEA, and APAC.
• Provide leadership in audit preparation, execution, and follow-up, ensuring alignment with best practices.
• Leverage automation, AI, and data analytics to optimize compliance workflows.
• Partner with internal teams to implement engineering principles to streamline evidence collection, testing, and reporting processes.
• Lead, mentor, and develop our practice and assessment professionals, fostering a high-performance culture and continuous learning, encouraging professional growth.
• Influence efficient and effective execution of assessment programs, ensuring alignment with organizational objectives, risk appetite, and regulatory compliance.
• Collaborate with business, technology, and risk teams to ensure alignment of assessment processes with organizational priorities.

Required qualifications, capabilities, and skills

• Formal training or certification on security concepts and 7+ years of applied experience.
• Good experience in risk management, or compliance, with deep experience leading audit functions within a large organization.
• Extensive knowledge of audit principles, statutory, regulatory, contractual standards, and best practices for audit readiness.
• Strong understanding of control frameworks.
• Proven experience managing relationships with internal and external auditors and leading large-scale audit and assessment programs.
• Exceptional verbal and written communication skills, with the ability to translate complex audit requirements into clear, actionable recommendations for business and technology stakeholders.
• Experience with GRC tools, audit management platforms, and data analytics to enhance audit efficiency and insight.

Preferred qualifications, capabilities, and skills

• CPA, CIA, CISA, CRISC or other relevant certifications.
• Expertise in regulatory compliance.
• Stakeholder management and communication skills.
• Ability to drive change and continuous improvement in audit practices.
• Risk-based decision-making.
• Financial services experience.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.