Technical Content Writer (AI/ML)

| United States | Remote
Employer Provided Salary: 90,000-120,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

The Paperspace by DigitalOcean Marketing team raises awareness of Paperspace within the AI developer, enthusiast, and business communities by creating relevant, high-quality educational resources on a variety of cloud computing, GPU hardware, and Deep Learning development topics. All members of the Marketing team are united by a strong interest in working on bleeding-edge Deep Learning technologies & creating AI/ML educational content in order to show the power of the Paperspace platform. 

We are seeking a skilled Technical Content Writer specialized in Artificial Intelligence (AI) and Machine Learning (ML) to join our dynamic team. We want people who are inspired to make technology accessible to everyone by teaching others about developing deep learning technologies on the Cloud. The ideal candidate will have a strong background in both writing and technical understanding of AI/ML concepts and technologies. You will be responsible for creating engaging, accurate, and informative content that educates our audience about AI/ML developments, applications, best practices, and advancements.

Responsibilities:

Content Creation:

  • Research, plan, and produce high-quality written content, including blog posts, articles, whitepapers, case studies, documentation, and technical guides related to AI/ML topics.
  • Create tutorials around AI/ML development for the Paperspace Blog site by researching and identifying relevant topics, writing tutorials with Python code, and staying up-to-date with latest trends, breakthroughs, and industry developments in AI/ML.
  • Translate complex AI/ML concepts into clear, concise, and engaging content accessible to diverse audiences, including developers, data scientists, executives, and enthusiasts.
  • Collaborate with subject matter experts, engineers, and researchers to gather information and ensure content accuracy and relevance.

Content Optimization:

  • Ensure content adheres to brand voice, style guidelines, and best practices for readability and user experience.
  • Incorporate multimedia elements, such as images, infographics, and videos, to enhance content effectiveness and engagement.
  • Conduct regular content audits and updates to maintain accuracy, relevance, and quality standards.
  • Participating in the Content peer review process by providing and accepting feedback to ensure content meets our high standards. 

Content Promotion and Distribution:

  • Collaborate with other teams (Product, Analytics, SEO, etc.) to maximize the impact of our educational content.  
  • Engage with the AI/ML community through forums, discussions, and networking events to promote content and build relationships.
  • Monitor content performance metrics, analyze audience feedback, and iterate content strategies to optimize reach, engagement, and conversion.

Knowledge Sharing and Documentation:

  • Contribute to internal knowledge sharing initiatives by documenting best practices, lessons learned, and technical insights related to AI/ML.
  • Identifying timely and relevant educational topics by staying up to date with emerging trends in AI/ML development and using internal and external data sources to assess developer interest.
  • Create and maintain technical documentation, including user guides, API references, and developer documentation, to support product adoption and usage.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, Technical Writing, Journalism, or a related field.
  • 3+ years minimum of job related experience in technical content writing for Deep Learning, Machine Learning, and AI. 
  • Professional experience as a Python developer for Deep Learning technologies.
  • Strong understanding of AI/ML concepts, algorithms, frameworks, and technologies, such as deep learning, neural networks, natural language processing, and reinforcement learning.
  • Ability to convey complex technical concepts in clear, concise, and accessible language as educational content to help developers succeed.
  • You should be comfortable coding, writing, and learning about topics like how to fully train and inference Deep Learning models from scratch, developing and deploying AI application demos, using GPU hardware, APIs, using Docker containers and container orchestration, data engineering, and cloud data storage.
  • Please share writing samples in your application that demonstrate your expertise in this area. We are especially interested in candidates who have experience in developing interactive learning experiences for developers like IPython Notebooks.
  • Proficiency in SEO principles and content optimization techniques.
  • A strong command of the English language and an ability to translate complex technical concepts into clear, accessible prose. Excellent writing, editing, and proofreading skills with impeccable grammar, punctuation, and syntax.

Preferred Qualifications:

  • Master's degree or higher in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
  • Certifications in technical writing, AI/ML, or related disciplines.
  • Experience with programming languages commonly used in AI/ML development, such as Python, R, or TensorFlow.
  • Prior experience working in a technology company or startup environment.
  • Active participation in AI/ML communities, forums, or open-source projects.
  • Portfolio of published articles, blog posts, or technical documentation demonstrating expertise in AI/ML content creation.

Why You’ll Like Working for DigitalOcean:

  • We reward our employees. The base salary range for this position is between $90,000-$120,000 based on relevant years of experience and skills. The salary range for this role is specific to candidates located within the U.S. and will vary for candidates outside the U.S.. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
  • We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
  • We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, flexible vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is a remote role


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • TrelloManagement
    • MailChimpEmail
    • MarketoLead Gen

Location

Easy to access for employees both in and outside of NYC, our HQ is located in the heart of trendy SoHo.

An Insider's view of DigitalOcean

What are some social events your company does?

We host an annual Shark Week where the entire company comes together for a week of learning, team time, opportunities to network cross-functionally, social activities, and more. We also host internal Hackathons (or Shark-a-hacks, as we call them) twice a year along with an annual Shark Day!

Olivia

Senior Manager, People Operations & Analytics

What projects are you most excited about?

I'm really excited about our Managed Databases and App Platform offerings. Getting started on a new project can be hard, let alone the overhead of setting up infrastructure. With our App Platform and Managed Databases, developers can focus their attention on writing code.

Greg

Engineer II

What makes someone successful on your team?

Success on my team is fueled by my team’s mutual respect and trust. My team has given me all of the necessary tools needed to get the job done and I am trusted to contribute to company projects that will transform the business. It is invaluable to be surrounded by a team that is just as committed to my success as I am!

Melonie

People Operations Associate

What is your vision for the company?

DO is in a unique position as the entry point to the internet for 500,000 customers today, and with the potential to reach many millions more over time. We have an incredible opportunity to help the world's developers and entrepreneurs test their ideas, build their business and realize their dreams.

Yancey

CEO

What unique initiatives do you have that encourage innovation?

DigitalOcean sources meetups, conferences, projects, non-profit organizations, student-run hackathons, and individual developers who create useful content. The ethos here is community driven, and based on love, so we go out of our way to support developers and entrepreneurs who are creating meaningful technologies and businesses.

Daniel

Senior Developer Relations Manager

What are DigitalOcean Perks + Benefits

DigitalOcean Benefits Overview

DigitalOcean benefits offerings vary by region. You can expect to enjoy things like:
- Full Health Coverage: Fully paid health benefits for all our employees.
- Commuter Benefits: Local employees receive a monthly metrocard or equivalent reimbursement for remotees
- 401k Plan: It's never too early to start saving. DigitalOcean matches up to 4% of every employee's salary
- Education Support: All employees receive reimbursement for conferences, training or education
- Fitness &. Wellness Stipend: $100 per month to support your physical & mental health
- Internet & Phone Stipend: $200 per month to help support your WFH setup
- WFH Stipend: Ensure our employees are as comfortable as possible WFH!
- Monthly snack & coffee home deliveries
- Custom Workstations: Mac? PC? Linux? We’ll hook up your rig with your preferred equipment
- Flexible Vacation Time: Take the time you need to live a balanced and fulfilling personal life
- Headphones: Up to $100 for headphones of your choosing
- Teambuilding & Social Events: Hackathons, Shark Week (our annual company retreat), team offsites, anniversary parties and more

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Diversity employee resource groups
We launched our first 4 ERGs in June 2021
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
DigitalOcean's team fitness initiatives include In-office yoga.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
DigitalOcean gives employees unlimited PTO
Paid holidays
Paid sick days
Employees receive unlimited days of paid sick leave.
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Happy hours are hosted once per week in the warmer months.
Relocation assistance
Fitness stipend
DigitalOcean reimburses its employees up to $100 per month for fitness services and activities
Home-office stipend for remote employees
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
DigitalOcean hosts lunch and learn meetings weekly.
Promote from within
Mentorship program
Continuing education stipend
Customized development tracks
Paid industry certifications

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