Planhat Logo

Planhat

Technical Deployment Specialist

Posted One Month Ago
Be an Early Applicant
In-Office
New York, NY, USA
100K-130K Annually
Mid level
In-Office
New York, NY, USA
100K-130K Annually
Mid level
Owns end-to-end customer deployments, including scoping, solution design, configuration, integrations, automation, and go-live. Translates business strategies into scalable technical solutions, builds AI-powered workflows, and uses analytics to generate customer value. Partners with Sales, Customer Success, Product, and clients while contributing to deployment frameworks and playbooks. The role requires strong technical problem-solving, communication, adaptability, and the ability to bridge commercial and technical priorities.
The summary above was generated by AI
Competencies

You've spent 3–5 years in high-performance environments such as management consulting, implementation, RevOps, or a fast-growth SaaS company, where clear thinking and technical problem-solving were the norm. You combine curiosity with discipline and have a track record of turning complexity into clarity. Experience across data, integrations, or automation is a plus but not required.

  • Technically curious: you understand how systems connect and data flows, and you're energized by complex problems and the smarter, faster ways to solve them

  • Structured and outcome-oriented: you think clearly, communicate simply, and deliver solutions that drive real results

  • Collaborative across domains: you move easily between commercial and technical discussions, translating goals into execution without losing the detail

  • Self-directed and adaptable: you take initiative, learn fast, and maintain momentum in ambiguous situations

  • Ambitious and growth-minded: you set high standards and thrive where performance and pace go hand in hand

Trajectory

We are one of the most versatile teams at Planhat, working with clients across industries alongside colleagues in Sales and Product at every stage of the client lifecycle.

In this role you will:

  • Own the full deployment lifecycle, from scoping and design to configuration, integration, and go-live

  • Translate business strategy into scalable technical solutions that create measurable impact

  • Build intelligent workflows and AI-powered automations that connect the customer's full tech stack

  • Use Planhat's AI and analytics capabilities to help customers see patterns, act faster, and scale what works

  • Partner closely with Sales, CS, and Product to ensure every deployment creates lasting value

Definition of Success

If you are the person who raises the bar in your team, on the field, or anywhere performance matters, you will fit right in. Planhat rewards pace, precision, and ownership.

  • You are consistently delivering technically sophisticated deployments that create measurable business value for customers

  • You are seen as a trusted technical partner by both customers and internal teams, bridging the gap between business goals and technical execution

  • You are continuously expanding your technical and commercial skill set, with your comfort zone constantly growing

  • You are actively contributing to the playbook and frameworks that raise the standard for the entire Technical Deployment team

  • You are growing into broader responsibilities across product, operations, or leadership, shaping how the world's most customer-centric companies scale

Compensation

The salary range (base + variable) for this position is $100,000 - $130,000 per year. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a generous PTO policy, and other benefits.

Similar Jobs

An Hour Ago
Hybrid
2 Locations
160K-180K Annually
Entry level
160K-180K Annually
Entry level
Artificial Intelligence • Cloud • Information Technology • Other • Sales • Software • Business Intelligence
Acquire and grow enterprise SaaS customers in New York through prospecting, outbound outreach, demos, contract negotiation, and full-cycle sales ownership. The Account Executive will build pipelines, manage channel and technology partners, collaborate with Microsoft sales teams, guide customers from initial contact through contract signing, and consistently exceed territory quotas.
Top Skills: CcaasMeddicMeddpiccMicrosoft TeamsSaaSUcaas
13 Hours Ago
In-Office
New York, NY, United States
80K-80K Annually
Entry level
80K-80K Annually
Entry level
Consumer Web • eCommerce • Food • Other
Respond to high volumes of customer emails, troubleshoot issues, and maintain strong customer experiences. Support marketing operations, including social media content, meal reviews, email campaigns, flyering, events, and customer acquisition initiatives while following brand guidelines and marketing goals.
Top Skills: Email MarketingExcelGoogle SheetsSocial Media
13 Hours Ago
In-Office
New York, NY, United States
125K-175K Annually
Entry level
125K-175K Annually
Entry level
Consumer Web • eCommerce • Food • Other
Own and improve customer support AI agents, AI-powered lifecycle marketing campaigns, customer journeys, segmentation, personalization, and workflow automations. Analyze customer conversations and data, launch experiments across email and SMS, measure performance, resolve escalations, and turn customer insights into improvements in marketing, onboarding, support, and retention. The role requires independent project ownership, strong writing, analytical skills, and hands-on AI and automation experience.
Top Skills: Ai AgentsExcel

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account