Technical Development Manager

Join our Team
Location: Plano, TX.
25% Travel to Customer location will be required.
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1, and TN. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity:
Lead and grow a software development team to accelerate and scale effective AI usage across the product development lifecycle. Own the technical strategy, engineering practices, infrastructure, and governance needed to integrate AI-powered tooling and features into development workflows and products while improving developer productivity, product quality, and time-to-market.
What you will do:

• Define and execute the AI enablement roadmap for the engineering organization, aligned with product and business priorities.
• Partner with product management, data science/ML teams, security, and architecture to identify high-impact AI opportunities and integrate them into product roadmaps.
• Collaborate with security, DevOps, application teams and architecture to align infrastructure with business and compliance requirements
• Evaluate and select AI platforms, models (including LLMs), third-party tools, and cloud services, lead procurement and vendor relationships where appropriate.
• Implement best practices for safe, efficient, and reproducible model development and deployment (versioning, CI/CD for models, automated testing, monitoring, rollback).
• Drive prompt engineering, prompt libraries, and patterns for reliable prompt-based features and developer tools.
• Establish observability and monitoring for AI components (performance, latency, accuracy, drift, cost), and define alerting and remediation processes.
• Own security, privacy, and compliance considerations for AI use (data handling, PII, access controls, model auditing).
• Coach and mentor engineers on AI/ML engineering, prompt engineering, inference optimization, and integration patterns. Promote knowledge sharing and internal training programs.
• Set and track success metrics (developer productivity, cycle time, error rates, model performance, cost), and report outcomes to senior leadership.
• Drive adoption of AI-enhanced workflows among development teams through change management, documentation, demos, and support.
• Manage hiring, performance reviews, career development, and team allocation.

The skills you bring:

• 10+ years of professional software development experience and 3+ years managing engineering teams.
• Hands-on experience integrating ML/AI into software products or developer tooling (model integration, inference services, MLOps).
• Strong technical background in system architecture, cloud platforms (AWS/GCP/Azure), APIs, and distributed systems.
• Familiarity with LLMs, prompt engineering, model hosting, inference scaling, and cost optimization.
• Practical experience with CI/CD, automated testing, containerization (Docker/Kubernetes), and observability tooling.
• Proven ability to lead cross-functional initiatives and influence stakeholders at multiple levels.
• Excellent communication, prioritization, and organizational skills.
• Prior experience as an engineering manager or technical lead in organizations adopting AI/LLMs.
• Familiarity with privacy-safe data pipelines, differential privacy techniques, or federated learning concepts.
• Experience with relevant programming languages and frameworks (Python, Java/TypeScript, PyTorch/TensorFlow, LangChain or similar).
• Experience with feature flagging, A/B testing, and experimentation frameworks for model-backed features.
• Advanced degree in Computer Science, Engineering, or related field (preferred but not required).
• Strategic thinking and ability to translate business goals into technical roadmaps.
• Strong mentoring and people-management skills; able to grow technical talent.
• Change leadership - comfortable driving adoption and training across teams.
• Pragmatic problem-solving and bias for measurable outcomes.
• Commitment to responsible AI practices and ethical considerations.

WORK SCHEDULE
Majority of the work will be conducted during the normal business hours. Maintenance related activities will require night-time participation. It is expected that the nighttime activities will be no more than ten percent of the total working time.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Service Delivery Line Manager
Job Stage: Job Stage 7
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.