At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2024.)
We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting https://mountain.com/.
We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great.
So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth.
The Technical Enablement Manager plays a pivotal role in driving adoption, enablement, and continuous improvement of Salesforce and other core revenue tools across MNTN. This position sits at the intersection of technical enablement and user experience, empowering Sales, Marketing, and Customer Success teams to leverage technology effectively to boost productivity, streamline workflows, and improve data accuracy.
You’ll design and deliver engaging, role-specific training programs; maintain up-to-date documentation; and partner with key stakeholders to ensure our systems are not only functional but fully adopted. This role is ideal for someone who loves translating complex systems into simple, actionable learning experiences — and is passionate about helping teams succeed through smarter use of technology.
What You’ll Do- Lead engaging, high-impact training sessions for Salesforce and connected revenue tools (e.g., Outreach, Nooks, Gong, Intercom), ensuring users understand best practices, workflows, and system capabilities.
- Develop and maintain training materials, including user guides, quick tips, video tutorials, and e-learning modules tailored to specific roles.
- Drive adoption and system confidence by identifying gaps in usage or understanding and implementing targeted enablement programs.
- Stay current with evolving systems, integrations, and process changes to ensure content reflects the latest updates.
- Gather and analyze feedback from learners and system users to measure adoption success and continuously improve training efforts.
- Collaborate cross-functionally with RevOps, Systems, and GTM leadership to align enablement initiatives with business priorities and technology roadmaps.
- Champion operational excellence, promoting consistent processes and data integrity through training and reinforcement.
- 3+ years of experience in Technical Enablement, Revenue Operations, or Systems Training, preferably supporting GTM teams.
- Hands-on Salesforce experience (Admin-level proficiency preferred) and familiarity with connected tools such as Outreach, Nooks, and Intercom.
- Salesforce Administrator Certification or equivalent experience strongly preferred.
- Strong technical understanding with the ability to quickly learn and teach new tools and processes.
- Exceptional communication, presentation, and instructional design skills — able to make complex topics engaging and accessible.
- Proven ability to create scalable training resources and deliver programs across multiple teams or departments.
- A proactive, collaborative, and empathetic approach to driving adoption and behavior change.
- Excellent interpersonal skills and the ability to build trust and rapport across levels and functions.
MNTN Perks:
- 100% remote within the US
- Flexible vacation policy
- Annual vacation allowance for travel related expenses
- Three-day weekend every month of the year
- Competitive compensation
- 100% healthcare coverage
- 401k plan
- Flexible Spending Account (FSA) for dependent, medical, and dental care
- Access to coaching, therapy, and professional development
About MNTN:
Our recruiters will always reach out using an email address ending with @mountain.com OR @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN.
MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.
Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Tarte, Decked, and National University.
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