PostHog Logo

PostHog

YC Founder Whisperer

Reposted 18 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in US
Mid level
Remote
Hiring Remotely in US
Mid level
As a Technical Onboarding Specialist, you will enhance customer success by guiding them through the initial stages of using PostHog, focusing on implementation and best practices to maximize value from the platform.
The summary above was generated by AI
Help us to increase the number of successful products in the world!
  • 🌍 Location: We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.

  • 🎤 Interview process: Read more about our interview process.

  • 🖥️ Team: Customer Success

  • 💼 Manager: Dana

  • 💰 Compensation: Please check our compensation calculator.

  • 🦔 Read more about how we hire and how we think about Diversity & Inclusion.

About PostHog

We're shipping every product that companies need from their first day, to the day they IPO, and beyond. The operating system for folks who build products.

We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:

  • A built-in data warehouse, so users can query product and customer data together using custom SQL insights.

  • A customer data platform, so they can send their data wherever they need with ease.

  • PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.

Next on the roadmap are CRM, workflow, revenue analytics, and support products. When we say every product, we really mean it!

We are:

  1. Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.

  2. Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey.

  3. Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.

We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.

Things we care about
  • Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.

  • Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.

  • Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.

  • Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.

  • Ambition: We want to solve big problems. We strongly believe aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.

  • Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.

Job Summary

You'll be working with some of the fastest-growing startups in the world while being able to shape how early-stage teams adopt analytics, feature flags, experimentations, LLM analytics, and more. This is an exciting role to influence product direction by bringing consistent, high-signal feedback from high-growth founders. You get to own a unique high-impact segment: companies that grow quickly and often become major PostHog customers.

Note: The compensation for this role is under the "onboarding specialist" role.

What you'll be doing
  • Own relationships with YC companies spending $20k–$50k/year under the PostHog credits program.

  • Help YC founders and early engineers implement PostHog correctly: instrumentation, schemas, metrics, and multi-product usage.

  • Provide technical guidance on analytics, feature flags, experimentation, and replay.

  • Monitor growth signals to determine when YC companies will exceed the $50k threshold and transition to TAM ownership.

  • represent YC user needs in all the things

  • Offer lightweight, high-leverage guidance appropriate for early-stage teams.

  • Ensure YC companies are set up for long-term success before they become revenue-generating.

What you won't be working on

❌ Enterprise-style renewals

❌ contract negotiation

❌ heavy account management, or deep expansion work

Requirements
  • Strong technical aptitude; able to work directly with engineering teams.

  • Experience at an early-stage startup (preferably YC) — ideally a former YC founder or early employee.

  • Ability to guide teams on event modeling, instrumentation, and analytics best practices.

  • Excellent written and verbal communication skills.

  • Ability to manage a portfolio of 30+ accounts and prioritize effectively.

  • Based in the US, and happy to travel often to the Bay Area to meet customers as needed

Nice to have

  • Experience working with similar technologies, ie. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.

If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!

#LI-DNI

Top Skills

Data Warehouse
Feature Flags
Posthog
Sdks

Similar Jobs

10 Minutes Ago
Easy Apply
Remote
USA
Easy Apply
211K-330K Annually
Senior level
211K-330K Annually
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
As Medical Director, you'll support payer strategy, promote partnerships, drive data analysis for patient outcomes, and collaborate across teams while being based near the East Coast and willing to travel.
Top Skills: AnalyticsDigital ToolsHealthcare Technology
12 Minutes Ago
Remote or Hybrid
Raleigh, NC, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Sr Manager Solution Consulting - App Engine leads a team to integrate AI in customer solutions, manages presales activities, develops team members, and collaborates with sales.
Top Skills: AIPaasSaaS
12 Minutes Ago
Remote or Hybrid
Chicago, IL, USA
125K-213K Annually
Mid level
125K-213K Annually
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
In this role, you will maintain and optimize ServiceNow's global cloud network infrastructure, ensure reliability, and support hybrid cloud environments while leveraging automation tools.
Top Skills: AnsibleAWSAzureBashCiscoDockerF5GCPGitlab Ci/CdGrafanaJuniperKubernetesLinuxNginxPalo AltoPrometheusPythonRadwareSplunkTerraform

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account