Technical Publications Writer

Join our Team as a Technical Publications Writer!

The Role:

We are seeking a passionate and dedicated Technical Publications Writer.  In this role, you will support the creation of technical manuals, reference materials, online help, and other documentation for both internal and external audiences. You will help to create clear, descriptive content and work closely with multiple departments and subject matter experts to verify accuracy. You will use a variety of tools, technologies, and media to complete documentation tasks and coordinate the production and distribution of published materials as needed. This position offers the opportunity to build technical knowledge while contributing to high-quality documentation in a collaborative environment.

What You’ll Be Doing:

• Create and update technical documents that support the company’s publishing objectives.
• Make revisions to existing documentation as directed by senior team members or management.
• Ensure all materials align with Technical Publications, Marketing, Legal, and Corporate standards.
• Follow established processes for document storage and archiving.
• Support the coordination of print and electronic publication of materials.
• Assist team members by conducting research and gathering information as needed.
• Follow established templates and visual standards to ensure consistency in published materials.
• Review engineering prints, system diagrams, and parts lists to support documentation accuracy.

What We’re Looking For:

• Strong verbal and written communication skills.
• Strong project management capabilities.
• Knowledge of PC operating systems and system software.
• Proficiency with key software tools relevant to the role, such as CCMS, FrameMaker, Acrobat Pro, Microsoft Office Suite, PLM, and AI based tools.
• Experience in using Simplified Technical English.

What Sets You Apart:

• A Bachelor’s Degree or related technical certificate.
• 1 + years of relevant professional experience.
• Basic understanding of electrical, mechanical and hydraulic systems, hardware/software integration, troubleshooting, assembly techniques, and applicable tools.

Where and When You’ll Work:

• Enjoy the best of both worlds with a hybrid schedule—collaborate in person at our Greene, NY office 3 days a week and work remotely 2 days a week.
• Typical first shift hours, Monday through Friday.

What Your Total Compensation & Benefits Package will look like:

Salary - $62,353 - $72,000 per year. Compensation depends on the selected candidate’s education and experience.

Relocation: This role may be eligible for relocation assistance.

World Class Benefits:

• Competitive Salary
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://careers.raymondcorp.com/ AND https://www.toyotaforklift.com/careers

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