The Technical Solutions Engineer will develop and maintain healthcare integrations, troubleshoot issues, create documentation, and guide users while ensuring system interoperability.
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment. Join us at the intersection of healthcare operations, analytics, and SaaS technology.
We're seeking an experienced Technical Solutions Engineer specializing in SaaS integrations. The successful candidate will have significant experience using a variety of different protocols (FHIR, HL7, etc.) with leading EHRs such as EPIC and Cerner.
***This role is FULLY REMOTE, though you MUST reside within the United States and be legally authorized to work in the United States.
Key Values of all TeamBuilders
- Flexibility – Adapt how we work to meet team and customer needs.
- Accountability – We own commitments and results, and follow through as a team
- Clarity – Communicate expectations, priorities, and decisions clearly.
- Transparency – Share decisions, feedback, and context openly and honestly.
What you'll do
- Design, develop, and maintain scalable and robust integrations between TeamBuilder and customer EHR systems (such as EPIC, Cerner, etc.).
- Troubleshoot integration issues and provide timely resolutions to ensure uninterrupted data flow and system interoperability.
- Design and develop sophisticated REST API platforms ensuring comprehensive system integration.
- Analyze service and application performance using various programming languages, tools, and techniques focused on integration.
- Conduct thorough testing and validation of EHR integrations.
- Develop and maintain automated testing frameworks and CI/CD pipelines tailored for integrated systems.
- Create documentation to support integration processes and workflows.
- Guide non-technical users in applying integrated software and hardware systems most effectively and efficiently.
- Support applications with an understanding of system integration, test planning, scripting, and troubleshooting.
- Communicate project status, issues, feedback, ideas, to various teams.
- Be proactive in communication with team members and clients.
What we look for
- 10+ years of experience as an integration engineer, software engineer, or related discipline.
- 5+ years of proven experience integrating third-party vendor projects with large EHR systems (including Epic).
- Strong Python programming skills.
- Strong knowledge of healthcare interoperability standards, including FHIR, HL7v2, and SMART on FHIR.
- Proficiency in solution design principles and practices, system development methodologies, and software life cycles.
- Familiarity with diverse technical integrations, technologies, and processing environments, including cloud and SaaS technologies.
- Skilled in solving complex production issues.
- Excellent verbal and written communication skills, with the ability to effectively communicate challenges and issues directly with clients.
Nice to have
- Epic Certification(s)
- Prior experience with HL7, DICOM, and other interoperability standards
- Cloud experience
Why Join Us
Shape the future of healthcare technology in a high-growth SaaS environment.
Work closely with experienced leaders and innovators in digital health.
- Influence data and strategy processes from the ground up as we scale.
- Thrive in a culture that values curiosity, collaboration, and continuous improvement.
Additional Information
- Job Type: Full-time, Exempt, Remote
- Compensation: Competitive including paid time off, medical benefits, 401k and the potential for performance bonus and/or equity.
- Culture: We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success.
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