Technical Support Engineer CIS 80 - 100 % (f/m/d)

How you can make a difference:

• Leading and developing Technical Support project groups and expert teams across Hamilton Medical and medin Medical

• Overseeing Technical Support activities in the CIS region, including Russia, while ensuring compliance with quality standards and regulatory requirements

• Monitoring the timely execution of technical projects and field actions, including upgrades, updates and FSCAs

• Supporting and developing global partner engineers to ensure high-quality technical support and effective use of tools, systems and processes

• Ensuring partner engineers are trained and certified in accordance with applicable policies, procedures and health & safety requirements

• Collaborating closely with Sales, Marketing, Product Care and Regional Management to support commercial activities and cross-functional projects

That’s what you bring along:

• Minimum of 5 years of experience in Technical Support or Technical Service within the medical technology industry, ideally in roles such as Support Engineer or Senior Service Engineer

• Bachelor's degree in Biomedical Engineering, Electrical Engineering or a comparable qualification with a strong technical affinity

• Proven technical expertise in electronics, electromechanics and/or biomedical engineering, including field support and technical service experience

• Experience in troubleshooting and interpreting device diagnostics, ideally for mechanical ventilation systems

• Experience in planning and delivering technical service trainings for customers and international teams

• Strong customer and partner relationship management skills with the ability to identify needs and deliver effective technical support solutions

• Fluent English and Russian language skills, both written and spoken; additional languages are an advantage

• Willingness to travel internationally (up to 30%)

The position can be based anywhere across Europe.

How to apply:

Learn more about career opportunities at Hamilton at Jobs | Hamilton Medical.
Do you share our values and feel at home in a cooperative, innovative, and down-to-earth environment? At Hamilton, we not only offer a motivating working environment, but also purposeful work and modern working conditions. Our interactions at eye level encourage open communication and a pleasant working environment. Become part of a team where your skills are valued and innovative ideas are fostered. Interested? Then apply online using the "Apply now" button. If you have any questions, please contact us at [email protected] with the following details:

Applications by post or e-mail can unfortunately not be considered.