The Technology Generalist will support operational technology systems, enhance application development, manage cloud infrastructure, and troubleshoot databases while collaborating with technical and business teams.
About
At AccelOne, we help companies build scalable, high-impact digital solutions through world-class software engineering and technology services across the U.S. and Latin America.
We are currently looking for a Technology Generalist – Applications & Cloud Support to join a dynamic and fast-paced environment where operations, cloud infrastructure, applications, and development intersect.
This is an excellent opportunity for a versatile technologist who enjoys solving real-world business problems across the stack and working closely with both technical and business teams.
About the RoleAs a Technology Generalist, you will support and enhance operational technology systems while contributing to application development, integrations, cloud support, and database solutions.
This role combines:
- Application & production support
- Cloud infrastructure support
- API and integration development
- Database development and troubleshooting
- Operational problem solving
We are looking for someone hands-on, analytical, proactive, and comfortable wearing multiple hats in a collaborative environment.
Key ResponsibilitiesOperational & Application Support- Troubleshoot and resolve operational issues across applications, databases, and cloud-hosted environments
- Act as an escalation point for application and integration incidents
- Analyze recurring issues and implement long-term solutions
- Monitor production environments and support operational stability
- Design, develop, and maintain applications using:
- C#
- Python
- JavaScript
- React
- Build and integrate RESTful APIs
- Improve application performance, usability, and reliability
- Support integrations between internal and third-party systems
- Develop and optimize SQL Server queries, stored procedures, and views
- Perform data analysis and troubleshooting
- Ensure data accuracy, integrity, and performance
- Support cloud-based environments and hosted applications
- Assist with deployments, upgrades, and environment configurations
- Collaborate with vendors and internal teams to maintain infrastructure reliability
- Document operational procedures and technical solutions
- Identify automation and process improvement opportunities
- Contribute to service quality and system stability initiatives
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
- 3+ years of experience developing web-based applications
- Strong hands-on experience with:
- REST APIs
- C#
- Python
- JavaScript
- React
- SQL Server
- Experience supporting cloud platforms such as AWS or Azure
- Experience supporting production applications and operational environments
- Strong troubleshooting and analytical skills
- Excellent communication skills with both technical and non-technical stakeholders
- Experience with CI/CD pipelines and deployment processes
- Familiarity with source control systems
- Exposure to monitoring, logging, and alerting tools
- Background in application support, production support, or DevOps-related environments
- Operational issues are resolved quickly and effectively
- Business-critical applications remain stable and performant
- APIs and integrations scale reliably with business needs
- Technology becomes a trusted and responsive partner for stakeholders
- Work with modern technologies across cloud, applications, and integrations
- Join a collaborative and innovation-driven environment
- Opportunity to make a direct impact on operational excellence and business performance
- Work with distributed international teams and cutting-edge solutions
Remote – LATAM or Northwestern United States
Similar Jobs
Cloud • Enterprise Web • Logistics • Software
Manage the sales process for large enterprise retail and logistics clients, build a sales pipeline, and generate new business.
Top Skills:
Crm SoftwareSalesforceSupply Chain Technology
56 Minutes Ago
Fintech • Financial Services
Lead and manage software engineering teams building electronic trading systems for capital markets. Own technical strategy, architecture, delivery, reliability, and low-latency performance. Coordinate with trading, product, and operations, mentor engineers, and drive hiring and process improvements.
Fintech • Financial Services
Lead compliance for prime brokerage and equities: develop and enforce regulatory policies, monitor trading and brokerage activities, manage risk and controls, liaise with regulators, and lead a compliance team to ensure adherence to SEC/FINRA and internal standards.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
