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Bit by Bit Computer Consulting

Tier 2 Windows Engineer (Onsite - Westbury, Long Island)

Posted 13 Hours Ago
Be an Early Applicant
In-Office
Westbury, NY
42-42 Hourly
Mid level
In-Office
Westbury, NY
42-42 Hourly
Mid level
Provide Tier 2 support for Windows desktops and servers, manage Active Directory and Group Policy, administer Microsoft 365 services, troubleshoot networking and endpoints, maintain security/compliance, document tickets, and collaborate with support tiers while working onsite in Westbury with a 4-day, evenings/weekends schedule.
The summary above was generated by AI

We are hiring a Tier 2 Windows Engineer to work onsite in Westbury, Long Island. This is a full-time position ideal for someone with strong Windows support experience who enjoys hands-on technical work and problem-solving in a fast-paced environment.

Responsibilities:

  • Provide Tier 2 support for Windows 10/11 and Windows Server (2016/2019/2022)
  • Troubleshoot desktop, server, and network issues
  • Manage Active Directory, Group Policy, file/print services
  • Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
  • Support endpoint security tools and maintain system compliance
  • Collaborate with Tier 1 and Tier 3 support as needed
  • Document all work in a ticketing system
  • Communicate effectively with both technical and non-technical users

Requirements
  • 3+ years of experience in a Windows support or systems administration role
  • Proficiency with Microsoft 365, Active Directory, and core networking (TCP/IP, DNS, DHCP)
  • Experience with remote support tools and system imaging
  • Strong communication, organization, and troubleshooting skills
  • Must be punctual, professional, and able to work onsite daily in Westbury, NY
  • 4 days (32 hours) a week of work, including evenings and weekends and occasional vacation coverage
  • Reliable transportation is required

Preferred Qualifications:

  • Microsoft certifications (e.g., MCSA, AZ-104, MS-900)
  • Experience with Hyper-V or VMware
  • Familiarity with Network monitoring and remote access tools

Benefits

Full benefits package including:

  • $42/Hour + overtime pay
  • Medical, dental, and vision insurance
  • Retirement plan
  • Paid time off and holidays
  • Certification reimbursement and professional development
  • Contract engagement terms available at a higher rate of pay.

Top Skills

Active Directory
Dhcp
Dns
Endpoint Security Tools
Exchange Online
File/Print Services
Group Policy
Hyper-V
Intune
Microsoft 365
Network Monitoring
Remote Access Tools
Remote Support Tools
Sharepoint
System Imaging
Tcp/Ip
Teams
Ticketing System
VMware
Windows 10
Windows 11
Windows Server 2016
Windows Server 2019
Windows Server 2022
HQ

Bit by Bit Computer Consulting New York, New York, USA Office

115 West 29th Street, New York, New York, United States, 10001

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