The TPM Director serves as the strategic technical leader within the Customer Success organization, ensuring operational excellence, scalable execution, and cross-functional alignment across integrations, tagging, measurement workflows, and product initiatives.
This role is not solely about managing projects - it is about shaping how DISQO operationalizes media measurement at scale. The TPM Director bridges Product, Engineering, Customer Success, and Sales to ensure technical solutions are practical, scalable, and aligned with real customer needs. The TPM Director operates as both:
A technical strategist
A cross-functional systems architect
A multiplier of TPM capability
The TPM Director sets the standard for onboarding excellence, operational discipline, and customer-facing technical leadership.
Key Responsibilities:
Serve as the senior technical authority across integrations, social media measurement, and measurement workflows.
Partner with Product and Engineering to influence roadmap decisions and ensure scalable solutions.
Translate customer and TPM feedback into actionable product enhancements.
Standardize TPM processes, playbooks, and integration frameworks.
Drive workflow improvements and AI initiatives.
Lead complex or escalated client conversations with clarity and authority.
Provide strategic guidance on methodology, identity resolution, and cross-channel measurement.
Elevate TPM presence in high-visibility client engagements.
Partner with Product and Engineering to translate customer needs into scalable product improvements.
Lead operational refinement initiatives that enhance automation, efficiency, and accuracy.
Represent the TPM organization in strategic planning and integration discussions.
Customer & Executive Impact:
What you bring to the role:
8+ years of experience in media measurement, ad tech, digital integrations, or technical program management.
Proven ability to design automation or AI-enhanced workflows.
Deep understanding of identity resolution (cookies, MAIDs, IP stitching), CTV/OTT ecosystems, and cross-channel exposure logic.
Proven ability to influence product and engineering stakeholders.
Experience designing scalable operational systems and workflows.
Demonstrated executive-level communication skills.
Top Skills
DISQO New York, New York, USA Office
Our NYC office, situated in the bustling center of Manhattan, is a place where work is infused with excitement. With a team that's as diverse and dynamic as the city itself, we're all about creative collaboration.
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