Universal Music Group 2026 Summer Internship Program: Tech Support (Onsite: CA & NY)

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

Tech Support (Onsite: CA, NY, TN): 

How You'll CREATE: 

On this team, our intern will support employees by providing professional and timely support for a wide range of technology, software and conference systems globally. 

• Provide support by troubleshooting and resolving hardware for software issues  

• Inventory of IT equipment and assistance with eWaste reporting.  

• Tech Support either in person or over the various communication channels UMGTech uses to assist its clients  

• Building Mac/PC's for use along with repairing broken/infected/mis aligned machines  

• Android/iOS mobility support  

Ideal candidates will have: 

• Technical problem solving and troubleshooting skills across a wide range of technology    

• Knowledge of Windows 10 and Microsoft Office Suite of products  

• Understand standard AV technology and tools   

• Familiarity with installing and supporting various third-party software   

• Work continuously on a task until completion (or escalating to another group where appropriate)  

• Manage multiple cases with changing priorities  

• Basic PC/Mac troubleshooting skills, Microsoft office suite, Chatgpt, Zoom AI, Adobe creative suite, no programming assistance needed. 

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.