US Commercial Manager

We are Hiring!

We have an exciting new opportunity at Scope Health Inc for a Commercial Manager in our US Team! 

We are looking for people who can connect their own personal vision and values into some of what we do at Scope. 

Our vision as a company is to constantly exceed the expectations of our healthcare partners, our patients and our people by bringing together the extraordinary.

Please read below the full job description for the role and if this is something that you would be interested in, please click apply and a member of the Scope team will be in touch regarding your application.

US Commercial Manager

As Commercial Manager (USA), you will lead sales excellence initiatives and support commercial planning for the assigned sales teams, brands, and product launches, ensuring the delivery of commercial objectives and KPIs.

This role will execute sales excellence initiatives by applying the Selling Model, customer segmentation, sales funnel strategy, and performance tracking. You’ll act as a key partner to Sales, L&D, and Marketing to deliver sales insights, strategy, tools and measurement to support launch execution, strengthen sales capability, and deliver on commercial goals.

A key part of the role is to share clear data and customer insights from the USA with the Commercial Lead and global teams, ensuring future tools, messaging, and strategy are shaped by local market needs.

Key Responsibilities

Selling Model & Excellence

·       Support implementation of Selling model.

·       Work with Sales leadership to apply customer segmentation and funnel models.

·       Track adoption of the selling model and sales tools, reporting the impact on funnel conversion and performance.

·       Track KPI’s across launches sales funnel and field performance.

·       Develop sales tools, dashboards and enablement programmes to support deliver of strategic initiatives.

·       Share feedback with the Commercial Lead on what is working well and what needs adjusting for the USA market.

Launch Execution

·       Support product launches in the USA through customer segmentation and content development.

·       Run post-launch reviews and provide clear, data-driven feedback to Sales, Marketing, Medical, and L&D.

·       Analyse account and funnel data to spot growth opportunities or risks and share insights with the Commercial Lead and global teams so tools, messaging, and future launches better reflect the USA market.

·       Partner with L&D to asses’ sales capabilities and address training needs.

·       Gather field feedback to improve sales tools and training content.

Innovation & Go-To-Market

·       Represent USA needs in global innovation discussions, providing local customer feedback, supporting launch forecasts and pricing.

·       Contribute USA data and insights to core team to confirm market viability.

·       Accountable for commercial deliverables for Go-To-Market process including segmentation, sales insights, sell-in story and objection handling.

·       Track launch outcomes and deliver a continuous feedback loop to improve tools, training and customer messaging to deliver launch KPIs.

Cross functional enablement

·       Support pricing, segmentation and Go-To-Market projects led by the Commercial lead working closely with Sales, Finance, Marketing, Supply-Chain.

·       Work closely with Marketing, Medical, and L&D to deliver local training, messaging, and launch activities.

·       Coordinate with the Go-To-Market Project Manager to ensure USA launches track on time and deliver launch objectives.

·       Act as the link between the USA Sales team and global projects, making sure global tools, timelines, and content are practical for local use.

Qualifications

• University degree (or equivalent) in Business, Marketing, or a related field.
• 5+ years in sales, commercial or marketing roles, ideally in medical devices, pharma, OTC, or consumer health.
• Experience working with Optical, MD, Retail, Online channels preferred.
• Familiarity with both B2B and B2C sales models.
• Hands-on experience supporting new product launches from preparation through to post-launch review.
• Experience working with and developing performance dashboards.

Specific Knowledge, Skills and Experience

• Ability to influence without authority, gain stakeholder alignment, and deliver plans that deliver on overall company and commercial objectives.
• Strong analytical background, and ability to translate data into insights and actions.
• Strong understanding of customer segmentation, sales funnels, and go-to-market planning.
• Proven ability to translate strategy into practical sales tools and field actions.
• Experience working closely with Sales, L&D, Marketing, and Medical to deliver launches and sales initiatives.
• Able to analyse sales and funnel data to identify trends, gaps, and opportunities.
• Excellent organisational and project management skills can manage multiple priorities and deadlines.
• Strong written and verbal communication skills able to work effectively with both field teams and senior managers.
• Comfortable providing constructive feedback to improve sales tools, content, and training.
• Experience in training support or sales enablement is a plus.
• Able to work independently but highly collaborative keeps others informed and engaged

• Results-driven with a practical, hands-on approach to problem-solving.
• Willing to travel within the USA for meetings, training, or launches. Some additional international travel may be required for company strategic meetings.
• Flexible and adaptable responds positively to changing priorities or market needs.
• Self-Motivation - able to work independently and proactively on own initiative
• Team player and excels at building relationships with customers and colleagues.

Scope provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.