US - Sales Operation Analyst

AIRS Medical is a fast-growing healthcare technology company founded in 2018 and headquartered in Seoul, South Korea, with rapidly expanding U.S. operations. Built on the belief that technology should help prevent illness, not just treat it, AIRS Medical empowers people to live healthier, longer lives.

Our flagship solution, SwiftMR, is an FDA-cleared, cloud-based AI software that accelerates MRI scans by up to 50% without compromising diagnostic quality. Trusted by more than 350 hospitals and imaging centers across the U.S., including Lumexa Imaging, Northwestern Medicine, and MedStar Health / Georgetown University, SwiftMR enhances imaging efficiency, patient comfort, and clinical workflow.

AIRS Medical has been recognized with Frost & Sullivan’s Technology Innovation Leadership Awards (2023 and 2024) and as the winner of the Facebook AI Research and NYU Langone Health fastMRI Challenges (2019 and 2020), underscoring our leadership in deep learning and medical imaging AI.

As we continue expanding across the U.S. and globally, AIRS Medical remains committed to advancing AI and robotics innovations that enhance patient care, support healthcare professionals, and redefine diagnostic efficiency.

AIRS Medical seeking a detail-oriented and proactive Sales Operations Analyst to join our team. In this role, you will bridge the gap between sales, finance, and operations. Your primary responsibilities will include supporting end-to-end sales lifecycle, maintaining data integrity within our CRM (i.e., Salesforce), and contract management/support.

Key Responsibilities

Contract Administration & Management

• Generate client contracts, renewals, and amendments using established contract templates.
• Review contract inputs for accuracy, ensuring pricing, terms, and custom clauses align with approved deal structures in collaboration with the Sales and Legal team. 
• Manage the digital signature process, routing agreements to the correct internal and external stakeholders.
• Track contract status and proactively follow up on delayed signatures to ensure swift execution.

Salesforce Administration & Operations

• Maintain and update customer accounts, opportunities, and contract data within Salesforce to ensure a "single source of truth."
• Execute tasks related to the customer and opportunity management within Salesforce.
• Manage the Salesforce lifecycle with the guidance from the Sales and Customer Success Team.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, Operations, or a related field (or equivalent practical experience).
• 0 - 2 years of experience in Sales Operations, Revenue Operations, Finance Operations, or relevant academic background
• Strong desire to learn and grow within the role

Skills:

• Communication: Exceptional written and verbal communication skills; ability to handle delicate financial and payment conversations with diplomacy and professionalism.
• Attention to Detail: High level of accuracy when entering data and reviewing legal/financial templates.
• Organization: Strong time-management skills with the ability to prioritize urgent contract requests alongside routine collection workflows.

Work Conditions and Environment:

• Work type: Full Time
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Work from home, with occasional business travel
• Collaborate with team members around the country and the world

Hiring Process:

• Document Screening
• Competency-based interview
• Competency-based interview
• Culture-fit Interview
• Onboarding