User Research Analyst

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next.  Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.

To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.

Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.

Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).

Please review the job details below.

This position requires an active U.S. Government Security Clearance at the TS/SCI level with required polygraph.

The User Research Analyst conducts interviews, surveys, and user testing to identify mission user needs and translate them into clear user stories and technical requirements. The role partners with product and engineering teams to guide the design of AI and Computer Vision tools and support user adoption.

Responsibilities:

• Proactively identify and build a roster of users of imagery in the Sponsor office
• Conduct survey and interview-based research with users of imagery to 1) identify user needs and 2) work with the team to translate those needs into product opportunities to inform the development of a user-facing Computer Vision tool.
• Identify trends and behaviors among users of imagery, and create customer profiles and user stories based on the results of research.
• Identify potential users of a Computer Vision-based capability and work with the computer vision team and other mission partners to develop strategies for reaching these users.
• Conduct tests of prototype capabilities with customers in order to build out technical requirements that will be implemented into capabilities under development.
• Conduct user research for a range of AI-based capabilities under development by the team.
• Design and conduct research projects as directed.
• Understand business objectives and develop models that help to achieve them.
• Develop metrics to track progress.
• Communicate project progress including any obstacles and develop strategies to overcome them.

Minimum Qualifications:

• Demonstrated experience conducting qualitative and quantitative user research, including:
  • Moderated user interviews
  • Survey generation
  • Development of customer personas
  • Experience writing user stories
• Demonstrated experience writing technical requirements based on user needs
• Experience working with business and technical teams to ensure that insights gained from user research are implemented in the design of user-facing systems.
• Demonstrated experience in user testing, including but not limited to, expertise in Human Factors or Human-Computer Interactions (HCI).

Preferred Qualifications:

• Experience working with artificial intelligence, computer vision, or overhead satellite imagery, including use cases for satellite imagery.
• Experience working with start-ups to identify market opportunities for novel capabilities.

Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings.  The successful candidate’s starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.

For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.

Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: https://www.Vantor.com/careers

The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire.  If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. 

The date of posting can be found on Vantor's Career page at the top of each job posting.

To apply, submit your application via Vantor's Career page.

EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.