Valuation Specialist

Jewelry Specialist, Full Time (Remote)

Who We Are

Enservio provides services that help adjusters and claims professionals solve one of the biggest issues in property insurance – quantifying and valuing what’s inside a policyholder’s home. We minimize back and forth with our customer by providing them the most accurate settlement reports to aid in their Content Claim process.

The Role

Enservio is looking for an Jewelry Specialist to appraise unique items in the mid-range value falling under the broad category of Jewelry. A willingness to flex to assist other departments such as Furniture, Clothing, Collectibles, and Wine is a bonus. You would primarily research the retail replacement value of items for insurance purposes. Many assignments require the Specialist to identify additional details for the Claim Manager or Specialist to obtain prior to valuation. You must be confident in your research and willing to defend your findings if called into question. No prior insurance experience is required, but you will need to gain an understanding of the insurance claims process and become well versed in our SaaS platform, Contents Express, to effectively serve our customers. The role requires collaboration with your fellow Specialists and other individuals within the Enservio organization.

What You’ll Do

Appraise Jewelry for replacement value

Leave polished notes, as appropriate, supporting research and findings

Reach out to Claims Managers and/or policyholders to obtain additional details as needed

Manage all tasks and actions necessary to complete a successful appraisal assignment

Log time for customer billing and utilization tracking and be mindful of budgeting

Collaborate with your peers for research assistance and review purposes  

Respond appropriately and professionally to both internal and external stakeholders

Be prepared to defend your work

What You’ll Bring

5+ years’ relevant work experience working with jewelry, whether for a jeweler, auction house, appraisal firm, antique dealer, etc.

Bachelors or Graduate Studies in a related field

Professional appraisal certification a plus

Research skills – knowledge of available jewelry resources and on-line pricing databases; a passion for tracking down information 

Ability to prioritize in a fast-paced environment with tight deadlines, while maintaining a strong attention to detail 

Excellent oral and written communication skills

Strong listening, analytical, and problem-solving skills

Effective time management

Ability to take direction, as well as feedback, and work independently

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.