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Shape the Future of Finance
Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.
Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.
Let's create better outcomes together!
About the Role
Pagaya sits at the intersection of lenders, consumers and investors in the consumer credit ecosystem. We are looking for an experienced fraud & verification lead to be a pioneer in building out innovative products and solutions that add value to all. In this role, you will focus on leading all the fraud and verification functions to deliver growth and minimize losses across our product verticals. This hire will partner closely with our Product Engineering and Risk teams to help build out a roadmap and launch novel solutions that will expand and enhance our current fraud and verification capabilities.
Responsibilities
- Drive development for Pagaya’s core product verticals including personal loan, auto loan and point-of-sale business, building and launching new fraud and verification capabilities that advance our business objectives.
- Handle the end-to-end fraud and verification processes from inception to launch and beyond including opportunity sizing, strategy design, data enrichment, performance evaluation and enhancements.
- Lead the development and execution of the fraud and verification roadmap
- Collaborate cross-functionally with various teams and internal stakeholders across our business to inform planning, defining and prioritizing technical requirements, addressing risk and compliance requirements and delivering creative and innovative solutions.
- Define KPIs and metrics to measure the success, regularly monitoring performance and making data-driven decisions to optimize fraud and verification rules and improving return on investments.
- Stay abreast of industry trends, regulatory changes, and competitive developments in the consumer lending space, translating data into actionable strategies to maintain our competitive edge.
Requirements
- A proven track record of working on verification programs like income and employment verification and know-your-customer requirement in fintech/consumer credit. Additionally familiarity with identity fraud including 1st party, third party fraud & synthetic identity fraud
- 4-8 years of experience, focused on owning performance KPIs related to fraud and verification such as fraud losses, new customer conversions, operational expenses and delivering high-quality outcomes
- Proven consumer lending expertise, with a deep understanding of the competitive landscape, risk management principles, and industry best practices.
- Robust technical and analytical skills, with the ability to interpret complex data, identify trends, and make data-driven decisions to optimize fraud and verification performance. Prior experience in managing operation functions like customer onboarding or fraud a plus
- Business-first approach, with the ability to dive into the details of how a business works, identifying how to make it better, and building product solutions that deliver significant value
- Proven ability to build strong relationships, effectively collaborating with cross-functional teams and influencing stakeholders
The pay ranges for New York-based hires are commensurate with candidate experience.
Pay ranges for candidates working in locations other than New York may differ based on the cost of labor in that location.
Our Team
Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs with our head quarters located in NYC and Tel Aviv.
We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.
Join a team of builders who are working every day to enable better outcomes for our partners and their customers.
Our Values
- Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
- Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
- Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
- Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
- Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
More than just a job
We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.
Pagaya New York, New York, USA Office
90 Park Ave, New York, NY, United States, 10022
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