Vice President, Commercial Operations

Job Description

The Role

The Vice President of Commercial Operations will provide strategic and operational direction for Agilent’s global Commercial organization, which includes Sales, Services, Commercial Marketing, Digital & Analytics and Customer Operations. This leader will oversee a recently formed organization of more than 1,000 professionals focused on five key pillars: commercial strategy/compensation management, process technology & tools, commercial operations & data, customer-facing operations, and commercial governance & controls.  They will continue driving operational transformation as Agilent evolves from a product-driven company to a customer-focused enterprise. The role is critical to delivering Agilent’s brand promise and ensuring the company’s future success.

The ideal candidate will have extensive experience operating across global regions and a proven track record of driving customer success, growth, and profitability. A deep understanding of customer needs in a rapidly changing global market is essential, along with the ability to incorporate global strategies that strengthen customer satisfaction and advance technology-driven customer services. This leader must also demonstrate success in building and engaging high-performing teams.

The Vice President of Commercial Operations will champion efficiency, effectiveness, and a customer-first mindset across the organization. This leader will ensure Agilent’s strategic priorities are translated into measurable business outcomes worldwide.

Key Responsibilities

• Lead and set the vision for a diverse, global team of professionals; oversee strategic planning, execution, and outcomes for the full Commercial Operations organization, ensuring alignment with Agilent’s vision, mission, and values.

• Collaborate across functions to operate effectively within a matrix organization, maintaining a strong customer-first focus.

• Direct and influence cross-functional initiatives related to sales, service, and operations processes and performance, ensuring objectives are achieved on time and within budget.

• Build and develop a high-performing team, fostering a culture of talent development and succession planning at all levels.

• Champion the Voice of the Customer, embedding customer insights into all aspects of the business to ensure customer interests remain central.

• Maintain a deep understanding of market dynamics, including competitive landscape and evolving customer trends.

• Monitor scientific and industry trends, partnering with the executive team to identify new opportunities and enhance business and customer experiences.

• Stay informed on global legal, social, and economic conditions that may impact company operations and proactively adapt strategies as needed.

Qualifications

Experience

• 15+ years of life sciences, medical device or diagnostic experience within a capital-equipment and consumables intensive business.

• Global Operations Experience: Working in positions of increasing operations responsibility, leading teams in multiple regions including AFO, EMEAI and Asia Pacific. 

• A proven track record of driving profitable growth and operations efficiencies and introducing technology-minded solutions.

Education

• Bachelor’s degree required; Master’s degree preferred.

Leadership Capabilities

Driving Results: In an organization committed to sustaining growth and maintaining strong customer-centric position, this leader:

• Enhance operational processes to accelerate results and elevate customer experiences.

• Proactively improves workflows, driving quality and productivity through efficiencies and best-in-class solutions.

• Enables higher performance by introducing incremental improvements based on calculated risk-taking.

• Benchmarks performance against industry best practices and consistently deliver results that exceed peer standards.

Acting Strategically: In the context of creating differentiated customer solutions and driving continuous improvement, this leader:

• Develops a two-to-three-year roadmap to implement enterprise strategy within their area of responsibility.

• Identifies and prioritizes critical future factors that influence decision-making.

• Plans for external changes and trends—including competitors, clients, technology, and market dynamics—that impact the business.

• Considers enterprise-wide implications, ensuring strategies account for effects beyond their immediate area, location, function, or market.

Demonstrating Commercial Acumen & Leadership Expectations

• Embrace a “One Agilent” mindset, proactively collaborating across functions and teams to deliver results greater than the sum of individual efforts.

• Communicating with clarity and openness, fostering an environment where perspectives flow freely and constructive debate is encouraged.

• Build winning teams, assembling diverse skills and talent to achieve exceptional outcomes.

• Demonstrate self-awareness, understanding how personal style and approach impact others and adjusting effectively.

• Lead change with confidence, bringing a proven track record of successful change management initiatives and experience navigating high complexity across the organization and portfolio.

• Model integrity and alignment, ensuring personal principles, words, and actions reflect Agilent’s values.

Personal Attributes

• Exceptional written and verbal communication skills.

• High level of integrity and trustworthiness.

• Strong commitment to excellence.

• Thrives in a culture of collaboration and respect.

The full-time equivalent pay range for this position is $252,000 - $394,000/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location.

Pay and benefit information by country are available at: 
https://careers.agilent.com/locations

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Sales