Job Description
In Commercial Banking (CB), we help businesses and organizations around the world succeed by providing access to capital, strategic advice and tailored solutions. We build deep, enduring relationships with our clients and are visible and active in our local communities. As a core member of the Commercial Banking Digital, Data and Product Communications team, this role requires a self-starter who can plan and execute projects strategically, efficiently and innovatively.
As a Vice President, Communications Manager within the Commercial Banking sector, you will contribute to the internal and executive communications strategy supporting technology, Fintech or product. This team, made up of digital product teams, design experts, data scientists, and engineers, is tasked with creating, delivering, and promoting exceptional product experiences that our clients appreciate including developing communications campaigns to support go-to-market plans and product launches. By fostering innovation, embracing design-led thinking, and taking responsibility for the complete client experience, the DDP team is revolutionizing our business operations and client service.
Job Responsibilities:
• Manage a communications and employee engagement strategy for Product, Digital and Data, Analytics and Technology teams, including a holistic view of employee events, executive messages, recognition opportunities, talking points and editorial stories.• Identify, plan and support communications efforts for product go to market activities working in tight collaboration with digital marketing and external communications teams. • Identify key milestones and examples to promote internally and externally to generate excitement and awareness and lead engagement, identify opportunities to modernize communications, make process improvements and enhance efficiencies and identify and track key performance metrics to report on results. • Collaborate and coordinate with communicators across the firm and CB team to advance communications activities. • Write, edit and maintain quality control of compelling stories and content.• Research communications and engagement opportunities and understand the small and big details. • Work closely with other CB senior leaders to make the most of all communications opportunities and a deep understanding of both the firm's and CB's priorities by staying up to date on all resources and attending internal/external events.
Required qualifications, capabilities, and skills:
- 7+ years of experience in communications
- Communications experience in Financial Services, Fintech, Technology, Data Management and/or Enterprise software background
- Outstanding writing and editing skills is a must, excellent presentation skills and an outstanding to attention to detail; identify, tell and share great stories.
- Ability to navigate complex organizations.
- High level of independence, energy and integrity; demonstrates respect for a diversity of opinions and styles, as well as accepts accountability and responsibility.
- Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a dynamic, fast-paced environment.
- Expertise in Word, Excel, PowerPoint
- Act as a team player and be willing to collaborate and contribute on both a strategic and tactical level.
Preferred qualifications, capabilities, and skills:
- Additional software skills (e.g., Photoshop, HTML, Adobe Creative Suite)
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and non-profit organizations.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.
