About the Role
We are seeking a Senior Product Management Leader to define and execute the product vision for GLG’s expert community — including web and mobile applications that power engagement, enablement, loyalty and opportunity creation for over one million experts globally.
This leader will own the end-to-end digital journey for experts, from onboarding and profiling, to identity and expertise verification, project execution, payments, community building, and professional development. You will play a critical role in shaping the future of GLG’s expert ecosystem and its integration into the company’s next-generation human intelligence platform.
Key Responsibilities
- Product Strategy & Vision
- Define a bold, user-centered product strategy for GLG’s expert digital ecosystem, with an emphasis on mobile-first engagement and global scalability.
- Translate company and community goals into clear product roadmaps and measurable outcomes that drive expert growth, retention, and satisfaction.
- Partner with our Global Head of Membership to champion the needs of the community in executive discussions and cross-functional planning.
- Product Execution & Leadership
- Lead a team of product managers to deliver intuitive, elegant, and high-performance digital experiences.
- Collaborate closely with engineering, data, and design teams to build and launch mobile and web applications that integrate seamlessly with GLG’s client facing and service team facing platforms.
- Partner with marketing, operations, and community leadership to ensure alignment and adoption across global markets.
- Drive a metrics-driven culture focused on user engagement, NPS, activation rates, and expert lifetime value.
- Mobile Platform Expertise
- Lead the strategy for GLG’s mobile app, ensuring a best-in-class experience that supports expert participation, communication, scheduling, and payments.
- Define standards for usability, performance, and design that elevate GLG’s brand and create competitive differentiation.
- Innovation & Growth
- Identify opportunities to expand the expert experience beyond transactional engagement—creating community features, learning tools, recognition systems, and new monetization models.
- Leverage user data, behavioral analytics, and generative AI capabilities to personalize expert journeys and content delivery.
- Stay ahead of emerging technologies and platforms that could redefine digital professional networks.
Qualifications
- 10+ years of experience in digital product management, with at least 5 years in mobile-first consumer or marketplace products.
- Proven track record of building and scaling mobile applications with high user engagement and retention.
- Strong UX sensibility and experience partnering deeply with design teams to deliver exceptional experiences.
- Deep understanding of network effects, community dynamics, and digital marketplaces.
- Experience leading cross-functional teams in an agile environment and mentoring other PMs.
- Excellent communication and stakeholder management skills, capable of influencing across executive and operational levels.
- Experience in B2B2C or knowledge-marketplace businesses is a strong plus.
What We Offer:
Benefits: All U.S. GLGers also have access to benefits such as:
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Top Skills
GLG New York, New York, USA Office
60 East 42nd Street, 3rd Floor, New York, NY, United States, 10165
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