Vice President, Project Manager - Card & Connected Commerce Content

Job Description
Chase's growing Content organization is hiring an additional Vice President, Project Management to support collaborative editorial and social media teams focused on travel and lifestyle content, in close collaboration with our credit card businesses. Our mission is to create best-in-class content that helps Chase customers better engage with their benefits, inspiring them to travel, shop and dine with Chase. This role reports to the Content Team's Head of Product and Operations.
As a Vice President, Project Manager within Card & Connected Commerce Content, you will manage various cross-functional content projects from idea to execution, ranging from web and print packages inspiring customers to book through Chase Travel, to social media series illustrating the value of credit card benefits. You'll transform strategic plans into successful projects, including initiating, planning, executing, monitoring, mitigating risk/issues, communicating progress and securing deliverables. You're the most organized person you know-you take great pride in responding quickly and thoughtfully, and can balance hundreds of email threads, Asana tasks and intake requests without breaking a sweat. If you have an extraordinary eye for detail and a demonstrated ability to balance multiple projects, we would love to hear from you.
Job Responsibilities

• Oversee a comprehensive intake process, working closely with stakeholders across the organization to understand requirements and success metrics, share progress and deliver final projects
• Serve as the primary point of contact for cross-functional partners throughout each project's scope
• Continuously evaluate existing procedures and identify and implement efficiencies
• Serve as a process advocate across the editorial content team

Required Qualifications, Capabilities, and Skills

• 5+ years in project and/or product management
• Demonstrated ability to drive results through leadership and influence of cross-functional teams
• Highly organized and detail oriented; ability to manage multiple projects at once, and deliver under tight deadlines independently
• Experience working with marketing, editorial and/or creative teams in an agency-style environment
• Experience with multiple project management platforms, including Asana, Airtable and/or Jira

Preferred Qualifications, Capabilities, and Skills

• 3+ years of people management experience
• Strong interest in and knowledge of Chase credit card programs and benefits

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.