VIP Client Services Manager

ANINE BING is looking for a VIP Client Services Manager to join our Retail team based in New York.

This role is an opportunity to help shape the next chapter of ANINE BING. As a key contributor within our Retail team, the VIP Client Services Manager brings both strategic insight and hands-on execution to their work—supporting our growth while staying grounded in the brand’s DNA: refined, fast-moving, and always evolving.

We’re looking for someone who thrives in a creative yet performance-driven environment. The ideal candidate combines a sharp eye for detail with a clear sense of the big picture. They’re collaborative, resourceful, and energized by building something special—together.

This is a hybrid position based at our New York office, with a preference for in-person work. The role reports to the VP, Retail.

Responsibilities Include: 

• Oversee all personal East Coast VIP clients, plus drive and achieve individual revenue targets.
• Cultivate, manage, and expand relationships with new VIP clients through in-home and in-store appointments.
• Plan and execute exclusive VIP events, including in-home gatherings, trunk shows in new markets, and brand-driven activations with personal client database.
• Partner with internal teams to deliver seamless experiences across personal client touchpoints.
• Generate a minimum of $750K annually through personal client appointments, events, and activations.
• Support the expansion of brand visibility through curated pop-up store activations with individual client book.
• Increase your personal client database annually by 20% with a focus on new client acquisition. 

Requirements: 

• 5+ years of experience in luxury retail, personal shopping, or client services with a proven track record of high sales performance.
• Established and current book of VIP clients and contacts.
• Strong background in event planning and execution, ideally within the luxury or fashion sector.
• Excellent interpersonal, communication, and relationship-building skills.
• Highly organized with the ability to manage multiple initiatives simultaneously.
• Willingness to travel approximately 20% of the time.

Benefits & Perks

• Work/Life Balance: Enjoy flexible work schedules, generous paid time off, and additional summer days to recharge and reset. 
• Wellness: We offer comprehensive medical, dental, and vision coverage—with ANINE BING covering a significant portion of the cost. Our benefits extend to your family and include a generous parental leave program.
• Style Perks: Enjoy a generous employee discount and seasonal wardrobe allotments—so you can live the brand, not just represent it. 

The target compensation for this role is between $85,000 - $95,000 annually and includes a generous commission structure.

Working at ANINE BING

ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

More about ANINE BING

ANINE BING is a Los Angeles-based fashion house founded in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has evolved into a global brand, available in over 90 countries with a growing network of brick-and-mortar retail stores in key cities worldwide.

Powered by a global team of over 250 employees, ANINE BING is headquartered in Los Angeles and Paris, with additional offices in New York and Shanghai.