Similar Jobs at DraftKings
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a Senior Analyst, you'll analyze customer behavior, evaluate promotional strategies, and provide data-driven insights to influence key business decisions at DraftKings.
Top Skills:
MatlabPythonRSASSQL
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Own strategy and execution for DraftKings Exchange operations: manage day-to-day trading and market monitoring, lead incident resolution with Engineering, onboard and support participants, analyze market data to improve integrity and efficiency, and drive cross-functional initiatives to scale prediction market capabilities and regulatory readiness.
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Lead regulatory engagement and compliance for multi-jurisdictional gaming operations. Manage regulatory reporting, respond to inquiries and audits, interpret requirements into operational guidance, support market/product launches, monitor developments, and drive process and control improvements while partnering cross-functionally.
Top Skills:
ConfluenceExcelJIRASlack
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a VIP Services Representative, you'll help deliver a premium experience to some of our most engaged players while supporting DraftKings' industry-leading VIP strategy. You'll build meaningful relationships with VIP customers, step in to manage accounts during periods of coverage support, and help create memorable experiences that strengthen long-term loyalty. In this role, you'll balance relationship management, account analysis, and promotional strategy in a fast-paced environment where every interaction shapes the player experience. You'll work closely with cross-functional teams to ensure our VIP players stay connected to the latest promotions, events, and experiences across DraftKings.
What you'll do
What you'll bring
#LI-JF1 #LI-REMOTE
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 64,000.00 USD - 80,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The Crown Is Yours
As a VIP Services Representative, you'll help deliver a premium experience to some of our most engaged players while supporting DraftKings' industry-leading VIP strategy. You'll build meaningful relationships with VIP customers, step in to manage accounts during periods of coverage support, and help create memorable experiences that strengthen long-term loyalty. In this role, you'll balance relationship management, account analysis, and promotional strategy in a fast-paced environment where every interaction shapes the player experience. You'll work closely with cross-functional teams to ensure our VIP players stay connected to the latest promotions, events, and experiences across DraftKings.
What you'll do
- Build upon strong, authentic, and trusted player relationships while identifying opportunities to improve the customer experience.
- Assist and attend events where customers are present and help is needed.
- Exceed engagement and service level performance targets.
- Assist in reactivation efforts to re-engage inactive users.
- Effectively distribute an allotted promotional budget.
- Execute against all VIP policies and guidelines, including responsible gaming policies.
What you'll bring
- At least 1 year of experience in a sales or account management role.
- Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
- Ability to analyze data and trends to make quick and confident decisions.
- Willingness to travel and work nights and weekends.
- Must be able to obtain and maintain required State Gaming License.
#LI-JF1 #LI-REMOTE
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 64,000.00 USD - 80,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
DraftKings Hoboken, New Jersey, USA Office
111 River Street, Floor 12, Hoboken, NJ, United States, 07030
DraftKings New York, New York, USA Office
In the Big Apple, our office in the heart of downtown Manhattan is the place to be. In the city that never sleeps, we keep the DraftKings engine running.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
