The Virtual Assistant will assist with customer onboarding, respond to client requests, address ordering issues, and support team tasks.
This is a remote position.
- Working hours will be Mon to Fri 4:00pm to 11:00pm, Saturday - 4:00pm to 8:00pm (EST) and Sundays will be off
- To help with onboarding customers.
- Responding to client requests.
- Reaching out to customers having ordering issues.
- Work closely with team members to complete tasks. Lead generation
Requirements
- Strong English written and verbal communication skills.
- Organizing client files using Zoho Workdrive & Google Drive and Zoho CRM
- Presentation preparation in Zoho Presentation & Google Slides
- Candidate with experience from IT background will be preferred
Benefits
- Friendly Environment
- Guaranteed Growth
- Flexible work environment
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What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
