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About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Co-Manager, you will lead the customer experience and shape a strong store culture. You are the leader responsible for supporting a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You educate, coach, and mentor associates on modeling brand behaviors and building authentic customer relationships. You help coach the team to reach their full potential and ensure a welcoming shopping experience for all customers.

The impact you can have

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

• Use technology to provide customers with a seamless omnichannel shopping experience.

• Hire and build an effective store team through training, coaching, and talent development.

• Create an inclusive store environment for associates where everyone feels welcome and engaged.

• Develop a strong operational dynamic within the team to achieve store goals.

• Promote in-store community events and philanthropic partnerships.

• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.

• Analyze reporting to develop short and long-term retail plans.

• Manage the day-to-day operations of the store, including opening and closing.
   

You'll bring to the role

• 2+ years retail management or service industry experience (preferred)

• Brings a hospitality mindset when engaging with customers and associates

• Strong people management skills and an ability to develop talent

• Effective leadership, interpersonal, and communication skills 

• Technology proficient and ability to operate a point-of-sale system

• Strong business acumen and ability to develop strategies and create action plans to drive results

• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
   

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands

•  Support for your individual development plus opportunity for growth within our family of brands

• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

• Medical, dental, vision insurance, and 401(k)*

• Time off – paid time off and holidays*

• Incentive Reward Program*
   

*Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.

Location:

Store 1614-Times Square Tower-ANN-New York, NY 10036

Position Type:Regular/Full time

Pay Range:$24.00 - $28.00 Hourly USD

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [email protected]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

New York Pay Information: https://knitwellgroup.com/assets/NY-Posting-ANN.pdf