VP, Internal Communications

Description and Requirements
VP, Internal Communications
Location: 200 Park Ave, NYC
VP, Internal Communications
Location: Hybrid (minimum 3 days in the office) at 200 Park Ave, NYC
Role Summary :
The VP, Internal Communications is a senior communications leader responsible for shaping and executing an integrated, enterprise-wide internal communications strategy that informs, engages, and inspires MetLife employees globally. This role will lead a team dedicated to employee communications across businesses and corporate functions, including editorial leadership of the company intranet and other internal channels, ensuring alignment with enterprise priorities, business goals and cultural values. The successful candidate will serve as a trusted advisor to senior leadership, bringing a demonstrated track record of developing and executing holistic internal communication strategies across complex global organizations with measurable outcomes, building and scaling a high-performing team, managing corporate channels, and serving as a trusted advisor to senior executives. They will be responsible for shaping MetLife's internal narrative, fostering strong connections across business units and ensuring employees are informed, engaged, and aligned during moments of opportunity and change. They will partner across functions to deliver clear, consistent, and impactful messaging that strengthens engagement and drives business outcomes.
Key Responsibilities:

• Design and execute an integrated, cohesive, high-impact employee communications strategy that links employees to MetLife's purpose, reinforces culture, and keeps a distributed, global workforce connected and engaged
• Continuously evaluate and integrate emerging communications technologies-including advanced digital tools and AI ‑ driven capabilities-to enhance channel effectiveness, improve personalization, and evolve how employees consume and engage with information.
• Reinforce MetLife's culture through proactive, compelling storytelling that highlights employee impact, customer success, and company milestones
• Collaborate with senior leadership to strategically shape and amplify their leadership voice across key internal platforms, including during sensitive or high-impact situations to maintain employee confidence and alignment.
• Oversee and evolve internal communication channels, including the company intranet and enterprise collaboration platform
• Lead communication strategy for significant organizational changes, ensuring clarity and transparency
• Establish a center of excellence in internal communications, building and nurturing a high-performing team of experts
• Analyze feedback to determine the effectiveness of communications material, recommending and driving changes as appropriate to improve delivery and understanding
• Use data, insights, and feedback to evaluate communications effectiveness, refine strategies, and improve understanding and engagement

Position Requirements:

• 15+ years of experience in corporate and/or employee communications, with at least five years in a senior leadership role, preferably in a global, regulated organization
• Brings a forward ‑ looking perspective to internal communications, consistently applying modern, innovative, and insight ‑ driven approaches to elevate employee engagement and organizational impact.
• Proven success in managing global internal communications and leading large teams
• Deep understanding of the communications landscape, including traditional, digital, and social platforms
• Exceptional writing, storytelling, and strategic thinking skills
• Executive presence with experience advising, coaching and preparing senior leaders for high-stakes internal communications
• Experience managing agencies, budgets, and cross-functional teams
• Bachelor's degree required; advanced degree preferred. Communications, journalism, or related field preferred

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $220K-$290K. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$220K-$290K
#BI-Hybrid