VP of Revenue Operations

About EliseAI

EliseAI is the leading conversational AI platform for the housing and healthcare industry. We automate the boring, mundane, repetitive tasks, so that staff can focus on more engaging customer interactions. In 2024, we were the fastest growing AI start-up in NYC, our home city. Our philosophy is built around small but highly empowered teams that allow us to execute faster than anyone else.

About The Role

As the VP of Revenue Operations, you will be responsible for building and scaling the infrastructure that powers our go-to-market engine. You’ll own the design and execution of systems, tools, and processes that increase sales efficiency, improve forecasting accuracy, and drive revenue growth across the entire customer lifecycle. 

Key Responsibilities

• Develop and execute a comprehensive revenue operations strategy across the entire customer life cycle; acquisition, on-boarding, expansion, renewal, and churn
• Lead the transformation of our GTM organization with SOTA AI tools and processes (Clay, Synthesia, etc.)
• Design and build the organizational structure of the RevOps function, hiring and developing a high-performing team across systems, analytics, and deal operations
• Own and evolve our revenue tech stack (e.g. Salesforce, CPQ, integrations) with a focus on automation, scalability, and usability
• Build and scale a best-in-class deal desk function in partnership with Sales, Legal, and Finance to streamline quoting, contracting, and approvals
• Partner with CRO and CFO on sales forecasting, goal-setting, and performance management—ensuring high accuracy and accountability across teams
• Use data to drive strategic decisions and establish clear KPIs for pipeline health, conversion, and rep productivity
• Ensure data hygiene, process integrity, and compliance across GTM systems
• Collaborate cross-functionally with Marketing, Product, and Customer Success to align revenue strategies and optimize acquisition, expansion, and retention efforts

Requirements

• 10+ years of experience in revenue/sales operations, with 5+ years in a leadership role 
• Experience in scaling a hyper-growth startup B2B tech company.
• Track record of designing and scaling RevOps teams and infrastructure
• Deep expertise in Salesforce and related GTM tools, with a strong understanding of automation, data management, and AI integration.
• Strong analytical mindset with a bias for action; fluent in forecasting, sales analytics, and KPI management.
• Willingness to work in office 4 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company in the form of stock options 
• Medical, Dental and Vision premiums covered at 100%  
• Fully paid parental leave
• Commuter benefits 
• 401k benefits
• Monthly fitness stipend
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Fun company social events through our Elise and the City program
• Unlimited vacation and paid holidays

We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range:

The salary range for this role is $275,000 - $315,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected].

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