VP, Small Business- Card Rewards Product Lead

Job Description
Join us to shape the future of small business rewards cards. Make a direct impact on customer experience and business growth.
Job Summary:
As a Small Business Card Product Manager in the Chase Card Services Small Business Card team, you help drive the strategy and management of our rewards card portfolio. You work closely with partners across analytics, marketing, product, design, and finance to identify opportunities and deliver value to our customers. You analyze portfolio metrics, optimize product features, and influence decisions that enhance customer engagement and business performance. This role offers the chance to innovate, collaborate, and make a meaningful difference for small business owners.
Job Responsibilities:

• Manage and optimize the product line for small business rewards cards
• Analyze portfolio metrics to identify growth opportunities
• Collaborate with cross-functional teams to deliver customer benefits
• Develop and prioritize strategic initiatives for market share growth
• Evaluate investments and articulate benefits to stakeholders
• Define and refine customer segmentation and product features
• Optimize rewards value while managing expenses
• Monitor competitive trends and translate insights into action
• Influence and build consensus across teams
• Present ideas to educate and persuade stakeholders
• Ensure adherence to risk and control expectations

Required qualifications, capabilities, and skills:

• 10+ years in financial product management, with credit card experience
• Bachelor's degree required
• Proven experience managing product strategy and P&L
• Strong analytical and business acumen
• Customer-focused mindset with a track record of improving experiences
• Ability to collaborate and influence in a matrixed environment
• Experience with data-driven portfolio analysis
• Strategic thinker with attention to detail
• Strong leadership and team-building skills
• Ability to manage multiple priorities effectively
• Commitment to risk and control standards

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.