VP - Strategy and Operations

About Qloo

Qloo, is the world’s largest accessible consumer insights intelligence engine. Qloo provides a unique view of the consumer through the purchase funnel, breaking through the walled gardens. Our data corpus contains 3.7 billion entities and trillions of consumer data points, including exclusive anonymized transaction data of 2 of the largest credit card companies, integrations with a top-3 social app, and our first-party data platform, TasteDive (consumer recommendation engine). Some of our global clients include Netflix, Amex, Starbucks, PepsiCo, JCDecaux, Michelin, A24 and Ticketmaster. 

What it’s like to work at Qloo

At Qloo, we’re building AI solutions that power personalization for some of the world’s greatest companies, but we’re just as committed to fostering an exceptional workplace. Here, curiosity is key. We thrive on tackling tough challenges, continuously pushing the boundaries of what’s possible.

We value autonomy and ownership, empowering team members to take initiative and drive impact. Our team is small but mighty, meaning every role here matters. Collaboration is at our core, and we believe that diverse perspectives make for better solutions. We also know that great work comes from people who feel supported—whether that’s through professional growth opportunities, a flexible and inclusive environment, or simply sharing ideas over our Thursday team lunches in Soho.

"The team culture at Qloo is highly collaborative and supportive, with a strong emphasis on mutual assistance. Each team member is approachable and committed to lending a hand, creating an environment where everyone feels supported and valued…" 

- Sreekant, VP of API Engineering.

The Opportunity

We are seeking an experienced and driven VP of Strategy and Operations to lead and grow our Strategy and Operations function. You will play a critical role in shaping our global commercial strategies, international expansion and effectively run our Global Business Organization (GBO), maximizing monetization. 

This position is based in NYC with an in-person requirement of three days per week at Qloo's HQ in the heart of Soho.

Key Responsibilities

• Strategic Planning & Execution:
• Develop and implement the company's strategic plan: This involves working closely with the executive team to define the company's vision, mission, and goals, and then translating those into actionable initiatives.
• Conduct market research and analysis: Analyze market trends, competitive landscape, and customer needs to identify opportunities and threats.  
• Oversee strategic initiatives: Lead cross-functional teams to execute key strategic projects, ensuring alignment with the overall strategic plan.  
• Monitor and evaluate performance: Track key performance indicators (KPIs) and make adjustments to the strategic plan as needed. 




• Operational Excellence:
• Optimize business processes: Identify and implement process improvements to enhance efficiency, productivity, and cost-effectiveness.  
• Oversee day-to-day operations: Ensure smooth and efficient operations across various departments, including sales, marketing, customer success, and product development.  
• Implement and manage systems and tools: Implement and manage systems and tools to support efficient operations, such as CRM systems, project management tools, and data analytics platforms.  
• Drive operational efficiency: Identify and implement initiatives to improve operational efficiency, reduce costs, and optimize resource allocation.  




• Team Leadership & Development:
• Build and manage a high-performing team: Recruit, hire, and manage a team of strategy and operations professionals.
• Foster a culture of collaboration: Encourage cross-functional collaboration and communication to ensure alignment and efficiency.  
• Develop talent: Provide coaching, mentorship, and development opportunities to team members.




• Financial Management:
• Develop and manage budgets: Develop and manage budgets for the strategy and operations function, ensuring alignment with the company's financial goals.
• Analyze financial performance: Analyze financial data to identify trends, opportunities, and areas for improvement.
• Provide financial insights: Provide financial insights and recommendations to the executive team to support strategic decision-making.

Qualifications:

• 15+ years of professional experience in Strategy and Operations and/or Consultancy and/or Operations, with a proven track record of maximizing effectiveness and efficiency. 
• Exceptional leadership, mentorship, and team-building skills.
• Strong analytical and problem-solving skills with the ability to analyze data and identify areas for improvement.
• Excellent communication, presentation, and interpersonal skills with the ability to build rapport and influence key decision-makers.
• Proven ability to thrive in a fast-paced, high-growth environment.
• Strong work ethic, self-motivation, and a results-oriented approach.

What we offer:

• Potential equity package
• Excellent health insurance coverage, with ability to join group dental and vision for a nominal fee
• 4% 401K matching
• 20 paid time off days
• 5 paid sick days
• 12 weeks of paid parental leave
• 10+ annual company holidays 
• Opportunities for professional development and growth within a dynamic environment
• A supportive and inclusive company ethos where your ideas are valued, your contributions are recognized, and your impact is tangible
• The chance to be part of a small but mighty team that's making waves in the industry and shaping the future of technology
• Beautiful HQ in Soho, NYC with the opportunity to work in-office, if desired

Join us!

At Qloo, we’re building the future of consumer intelligence. If you’re excited about AI, passionate about helping businesses understand their audiences, and ready to make an impact, we’d love to hear from you!