VP, Transactional Fraud Strategy & Innovation

Job Description:

Role Summary/Purpose: 

The VP, Fraud Strategy & Innovation role is responsible for leading the portfolio transaction fraud strategy teams as well as driving  future strategy infrastructure and transformation innovation into through new capabilities (data, technology and techniques).    

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities: 

• Lead Portfolio Fraud Strategy Team across products/platforms including new initiatives, setting objectives, guiding strategy development, driving innovation through leveraging PRISM teams for new data and technology build 

• Strong technical skills to bridge innovation investments & development (PRISM, new models etc.) to the point of strategy decision making 

• Create, analyze and explore datasets in order to find opportunities for fraud innovation through data analytics 

• Deep understanding behind today’s challenges, and vision to leverage agile teams & innovative techniques to deliver better solutions for tomorrow 

• Influence client and infrastructure teams to prioritize & deliver next gen fraud information & data-share 

• Maintain fraud policy discipline and drive champion / challenger strategy framework 

• Balance financial goals and customer experience objectives in orchestrating team’s activities 

• Partner with modeling teams/vendors to drive advanced targeting strategies 

• Collaborate with authentication & acquisition strategy to build cohesive strategies (e.g., synthetic id challenges) 

• Seed Innovation arising from investments, devise new ways to enhance efficacy & trouble solve use cases to be able to ingrain new POC’s and tools to the development teams. 

• Engage with networks (e.g., Visa, MC) on industry trends, score models, and evolving protection mechanisms 

• Provide leadership in cross functional engagements across the Fraud teams on specific projects / initiatives 

• Responsible for process controls, & maintaining regulatory review rhythm with Compliance, Legal & Fair Lending

• Supports related exams, audits and business continuity planning 

• Perform other duties and/or special projects as assigned 

Qualifications/Requirements: 

• Bachelor’s degree and 6+ years of experience building analytically derived strategies within Fraud, Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 10+ years of experience building analytically derived strategies in Fraud, Marketing, Risk or Collections in Financial services. 

• 4+ years of experience working with statistical tools such as SAS, Model Builder Decision Tree, Knowledge Seeker or others. 

• Ability and flexibility to travel for business as required

Desired Characteristics: 

• Natural curiosity and passion to drive change in consumer banking for the better. 

• Advanced programming with SAS, R or Python 

• Experience analyzing large data sets to derive strategic, segments, actionable credit insights 

• Experience using multiple Fraud Decision Systems (e.g. Credit Bureaus) to make fraud strategy decisions. 

• Experience developing Consumer / Commercial Fraud Strategies. 

• Ability to conduct advanced data analysis and complex designs algorithm 

• Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Fraud strategies 

• Strong communication / relationship management / influencing skills / presentation skills and the ability to interact with and present to SYF senior leaders 

• Leadership experience operating at a strategic level as part of a cross functional team 

• Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree 

Grade/Level: 13

The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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