Warehouse Lead

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We’re looking for a Warehouse Lead to help guide and lead the Warehouse Team to meet all goals and expectations of the department. You will report to the Warehouse Manager out of our office in Plano, TX.

Onsite Requirement:

This role requires you to be onsite in the office 5 days per week.

What You’ll Do:

• Inventory Management: Monitor stock levels to ensure availability, conduct regular cycle counts and audits for accuracy, implement control procedures to minimize losses and discrepancies, itemize and distribute incoming mail, and communicate with HQ regarding supply orders and inventory needs.

• Team Leadership: Supervise and train warehouse staff, including assigning tasks, providing feedback, and set clear team goals.

• Performance Management: Monitor team performance, provide critical feedback, and report on metrics.

• Operational Efficiency: Prioritize tasks to meet deadlines, optimize warehouse layout and inventory placement for efficiency, and oversee the safe use of equipment.

• Collaboration: Communicate effectively with other departments, work with the Operations Manager on projects, and support internal customers.

• Motivation and Support: Create a positive team environment, motivate team members, and address feedback and conflicts.

• Continuous Improvement: Identify and implement process improvements for better inventory management, and develop and maintain SOPs for handling and management.

• Decision-Making: Prioritize tasks, make informed decisions, and act with a sense of urgency to support both the team and business needs.

• Reporting and Documentation: Maintain accurate records of inventory levels, stock movements, and discrepancies. Generate and analyze inventory reports to support decision-making and strategic planning.

• Compliance and Safety: Ensure compliance with safety regulations and company policies, including proper handling and storage of materials. Conduct regular safety inspections and address any hazards or safety concerns.

Who You Are:

• Experienced team leader or supervisor

• Strong understanding of performance metrics

• Proficient in MS Excel and other PC skills

• Excellent communication and leadership abilities

• Highly organized with strong time-management skills

• Effective decision-maker

• Acts with urgency and supports both the team and supervisors

• Provides critical feedback to resolve complex issues

• Skilled at prioritizing tasks and managing sensitivities

• Consistently supports multiple businesses and enhances team utility

• Strong understanding of inventory management principles and practices.

• Ability to analyze data and generate reports.

Hourly Range: The hourly range for this position is $28.00-$32.00 Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.

 Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• All full-time employees are eligible for paid vacation

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities 

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected]

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.