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Gap (gapinc.com).

This Way ONward Sales Associate - 18th And 6th - NY

Reposted Yesterday
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In-Office
New York, NY, USA
Entry level
In-Office
New York, NY, USA
Entry level
As a Sales Associate, you will provide excellent customer service, educate customers on products, assist with merchandise, and support various store processes to enhance customer experience and brand loyalty.
The summary above was generated by AI
About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.What You'll Do
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

  • Promote loyalty by educating customers about our loyalty programs

  • Leverage omni channel offerings to deliver a frictionless customer experience

  • Support sales floor, fitting room, check out, back of house, processes as required

  • Courteous and responsive to internal/external request

  • Exchange and verifies job related information to provide support

Who You Are
  • Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners

  • Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

  • Able to handle customer interactions and potential issues/concerns courteously and professionally

  • Ability to learn procedural knowledge acquired through on-the-job training

Gap (gapinc.com). New York, New York, USA Office

55 Thomas Street, New York, NY, United States, 10013

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