Administer, design, implement, and troubleshoot large-scale enterprise Windows server and workstation environments. Automate operations with PowerShell, support Microsoft technologies and third-party applications, improve processes, troubleshoot networking and infrastructure issues, and participate in a 24x7 on-call rotation. The role requires onsite customer support in Alexandria, Virginia and collaboration with technical and non-technical stakeholders.
Company Overview
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Position OverviewWe are seeking a Windows Engineer who is a hardworking, competitive type with that is driven to succeed with a natural sense of urgency; a self-starter with a reputation for being an effective team player, who proactively looks to improve and add efficiency to current processes. Someone who exercises judgment in the decision-making process in order to provide consistent customer serviceand highly proficient in problem solving with the ability to follow a systematic troubleshooting approach.
Responsibilities- Administering and troubleshooting on a large scale enterprise Windows environment, to include all supported subsystems and 3rd party applications.
- Planning, Design, Implementation, and Troubleshooting of everything on the Windows server and workstation platforms.
- Add improvements and efficiency to current processes
- Provide consistent customer service
- Be part of a 24x7 “on-call” engineering team with availability on nights and/or weekends for troubleshooting, maintenance, and any other special circumstances
- 7+ years of related experience
- Expert level experience in PowerShell scripting, in order to demonstrate an ability to automate routine tasks for daily operations and maintenance
- Expert level skillset in Microsoft technologies including IIS, MSSQL and Active Directory
- Must be highly skilled and proficient in problem solving and able to follow a systematic troubleshooting approach—very strong troubleshooting skills required
- Methodical approach to change execution and implementation
- Demonstrated understanding of TCP/IP
- Excellent communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization
- Ability to obtain a Position of Trust Clearance
- Ability to work onsite at the customer's location in Alexandria, VA; Work-from-home available on a case by case basis
- 24x7 On-call rotation for after hours support
- Associate's or Bachelor’s Degree in computer related fields, technical certifications related to responsibilities, or equivalent professional experience
- Familiarity with common frameworks, languages and server technologies used to develop large-scale applications
- Experience with Microsoft C# programming language
- Experience designing and supporting highly available application infrastructure
- Knowledge of networking concepts and services with ability to troubleshoot (DNS, HTTP, SMTP, SSL, TLS, SFTP, routing, switching, firewalls)
- Sound knowledge of Windows and VMware HA environments including VMware HA/DRS/SRM
- Understanding of SAN to server connectivity including within NetApp and EMC platforms
- Experience and comfort with hosted/cloud based solutions
- Ability to obtain and maintain a Public Trust
Salary Minimum: $90,000
Salary Maximum: $125,000
The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. When extending an offer, By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level, and market conditions. In addition, By Light provides an extensive selection of benefits and offerings to our employees.
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