Workday Manager, Learning and HCM

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We're looking for a hands-on Workday professional to join our HRIS team as the primary owner of our Workday Learning module in addition to general support of the platform. You'll serve as a critical technical partner and stakeholder liaison — bridging the gap between system capabilities and the needs of our Talent Development, Operations, and broader People teams.

This role is responsible for configuring, optimizing, and supporting the Workday Learning platform while also contributing to reporting, analytics, and general Workday HCM support. You'll play a key role in driving learning technology strategy and ensuring our platform scales alongside company growth. Our Workday portfolio includes HCM, Absence, Recruiting, Learning, Help, and Adaptive WFP.

You'll report to the Director, HRIS & Analytics. This is an individual contributor position. You can work remotely or from one of our offices in Santa Ana, CA or Jersey City, NJ. We believe there is significant value in in-person collaboration. If you live within a 1-hour commuting distance to one of our offices, you may be required to be onsite most of the time. This will be discussed further during the recruiting process.

What You'll Do

Learning Management — System Ownership

• Serve as the primary subject matter expert for the Workday Learning module

• Configure and maintain learning programs, campaigns, course content, audiences, and completion rules

• Partner closely with Talent Development and Operations teams to understand learning needs and translate them into scalable system solutions

• Manage content libraries, blended learning paths, and external content integrations

• Support and maintain learning-related integrations with third-party content or delivery platforms

• Ensure data integrity, security, and compliance across all learning records and configurations

• Configure and manage learning-related business processes and associated security

• Lead bi-annual Workday release reviews, testing, and implementation for Learning and assigned workstreams

HCM & Broader Workday Support

• Provide foundational support across Workday HCM including core configuration, business processes, and data management

• Serve as a flexible team member on a small HRIS team — willing to stretch across modules to meet business needs

• Provide coverage and support for other Workday modules during peak periods or team capacity gaps

Stakeholder Partnership

• Act as a strategic partner to Talent Development, Operations, and other stakeholders who leverage the Learning platform

• Translate business requirements into system configurations, enhancements, and scalable processes

• Serve as a consultant to internal customers on how to maximize Workday Learning capabilities

• Provide tier 2/3 operational support for learning-related system issues, data problems, and change requests

• Support change management and communications around system updates and new feature rollouts

Reporting & Analytics

• Develop and maintain Workday reports, dashboards, and discovery boards focused on learning completion, compliance, and associated metrics

• Build and maintain calculated fields in support of learning reporting and integrations

• Conduct system audits to validate data integrity and ensure reporting accuracy

• Provide technical reporting guidance and support to internal customers across functions

Process Improvement & Implementation

• Collaborate with business stakeholders to identify and implement system improvements within the Learning module and beyond

• Analyze and refine processes to optimize technology capabilities and improve the learner and administrator experience

• Facilitate planning and scoping of automation and efficiency initiatives

Who You Are

Required Qualifications

• Demonstrated success in partnering with Talent Development or L&D teams as a technical partner to optimize and scale Workday LearningHigh level of expertise in Workday Learning, including program configuration, campaigns, content management, and reporting

• Minimum 5 years of post-production Workday experience with intermediate-to-advanced expertise in core configuration concepts

• Strong foundational knowledge of Workday HCM — business processes, security, and core data structures

• Solid report writing skills including calculated fields, dashboards, and discovery boards with a focus on learning and HCM data

• Demonstrated knowledge of system testing, design, and auditing procedures

• Experience with Workday release planning and user request management

• Excellent analytical, problem-solving, and multitasking abilities

• Strong project management and change control process knowledge

• Ability to handle sensitive information with discretion and professionalism

• Ownership mentality with a proactive approach to identifying and driving improvements

• Strong written and verbal communication skills, including the ability to present to stakeholders

• Ability to work independently and collaboratively across diverse teams in a small, dynamic HRIS environment

Preferred Qualifications

• Familiarity with learning content standards (SCORM, xAPI) and external LMS or content platform integrations

• Workday Pro Certification in Learning with demonstrated hands-on experience

• Experience supporting learning compliance programs or regulatory training requirements

Salary Range:

The salary range for this position is $110,891 - $180,035. Actual compensation within this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation — please ask your recruiter for details.

Reasons To Join Us:

•  Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• {Non-Exempt} Vacation: All full-time employees are eligible for paid vacation9

• {Salaried} Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities 

Candidates must be authorized to work in the United States.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.