Lead the design, configuration, and implementation of WorkForce Software solutions for time, attendance, and labor scheduling, collaborating with various stakeholders and ensuring system integration with existing platforms.
Job Title:
WorkForce Software (WFS) Solution Architect
Job Summary:
Next Generation, Inc., an Equal-Opportunity Employer, is seeking a skilled WorkForce Software (WFS) Solution Architect to lead the design, configuration, and implementation of time, attendance, and labor scheduling solutions using the WorkForce Software platform, for a hybrid role. The ideal candidate will have a deep understanding of workforce management processes and a proven track record of delivering scalable and optimized WFS solutions for global organizations.
Job Responsibilities:
- Lead the architectural design and end-to-end implementation of WorkForce Software (EmpCenter, WorkForce Suite) solutions.
- Partner with HR, Payroll, Operations, and IT stakeholders to gather business requirements and translate them into technical specifications.
- Design scalable, configurable, and efficient WFS solutions that align with organizational needs and compliance requirements.
- Configure and customize WFS modules including Time & Attendance, Absence Management, and Advanced Scheduling.
- Provide oversight and guidance to implementation teams and serve as the primary liaison with WorkForce Software support.
- Ensure system integration with other platforms such as ERP, Payroll (e.g., SAP, Oracle, ADP), and HRIS systems (e.g., Workday, SuccessFactors).
- Lead or contribute to testing strategies including system integration testing (SIT), user acceptance testing (UAT), and go-live readiness.
- Maintain documentation including solution designs, configuration specifications, and technical integration flows.
- Advise on best practices and stay current with product updates, roadmap changes, and workforce management trends.
Job Requirements:
- Bachelor’s degree in Information Systems, Computer Science, HR Technology, or related field.
- 7+ years of experience in IT or HR technology roles with at least 3–5 years focused on WorkForce Software solution design and implementation.
- Strong functional knowledge of workforce management processes (time tracking, scheduling, leave management, compliance).
- Experience integrating WFS with ERP, payroll, and HR systems.
- Hands-on experience with WFS configuration tools and rules writing (pay rules, accruals, interfaces).
- Familiarity with database queries (e.g., SQL) and middleware/integration platforms.
- Experience working in a global environment with complex union, labor law, and compliance requirements.
- Excellent communication, stakeholder management, and project leadership skills.
Preferred Skills:
- WorkForce Software certifications.
- Experience with Agile/Scrum project methodologies.
- Exposure to labor regulations like FLSA, FMLA, and GDPR.
- Experience with cloud-based HR ecosystems (Workday, SuccessFactors, Oracle HCM).
Job Benefits:
- Competitive FTE salary range based on experience, education, and geographical location of $135,000 - $155,000 USD base salary.
- Benefits for full-time employees include:
- Paid time off
- Medical insurance
- Dental plan
- Vision plan
- Life insurance
- STD/LTD Disability
- Paid holidays
Next Generation Inc. New York, New York, USA Office
1330 Avenue of the Americas, New York, NY , United States, 10019
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage ServiceNow partner relationships for the US public sector to drive co-sell/co-deliver revenue. Develop joint go-to-market and capacity plans, coordinate with Sales, Pre-sales, Marketing, and Customer Outcome teams, accelerate pipeline and sourced NNACV, ensure partner certifications and successful implementations, and meet quarterly and annual sales quotas.
Top Skills:
AINow PlatformServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead market success for ServiceNow CRM in Transportation & Logistics: drive territory and account strategy, support digital transformation value articulation, coach account teams, align roadmap with specialists, and manage full sales cycle to close enterprise CRM SaaS deals. Travel 30-50%.
Top Skills:
AICrm SaasServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead pricing and packaging strategy for ServiceNow products: develop monetization models informed by customer segmentation, data and market insights (including AI trends), define pricing KPIs, run experiments, secure cross-functional alignment, and operationalize pricing changes with product, sales, finance, marketing, operations, and legal.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
