Workplace Experience Coordinator

"The front page of the internet,” Reddit brings over 430 million people together each month through their common interests, inviting them to share, vote, comment, and create across thousands of communities. Come for the cats, stay for the empathy.

The Experience Team at Reddit builds and provides inclusive, intentional interactions and workplace design. Our team works together to create opportunities with inclusion and thoughtfulness top of mind, from our workplaces to moments of connection. Everything we build is rooted in supporting our employees (we call them Snoos) by providing opportunities for them to do their best work through innovative workplaces and engagements.

This role will work with the rest of the arm of the Experience Team to oversee the New York City office and to create a workplace that collectively makes our Snoos’ time at Reddit a first-rate employee experience every bit as vibrant as the platform we support. 

From the Workplace Coordinator’s perspective, there is a seamless connection between the experience an employee has at work and the environment they work in. This person should believe that the little things can make a big difference in an employees’ day and is a true self-starter constantly looking for things to improve.

The role requires in-person attendance at the office on a daily basis. 

Responsibilities 

• Create an inclusive, sustainable, and dynamic workplace for the employees in the office you support. 
• Maintain a professional and welcoming front desk presence during all business hours (9:00 AM – 5:30 PM), serving as the first point of contact for employees, guests, and vendors.
• Oversee visitor management processes, including check-in/out procedures, security protocols, and coordination with internal teams for a seamless arrival experience.
• Approach workplace operations strategy from a lens that will eye towards clarity, diversity, international audiences, & accessibility
• Support international customization of workplace programs, including employee perks 
• Assist in all in-office catering and food deliveries, including ordering, set up, take down and invoice review/submission.
• Maintain appearance, organization operation of office space and equipment.
• Manage tickets to resolve building maintenance issues, acting immediately to resolve emergencies.
• Manage all aspects of office supplies, kitchen ordering, stocking, and general  office experience. 
• Maintain relationships with landlords, vendors (janitorial, security, reception, indoor plants, etc.) and internal partners such as IT, HR, and local leadership. 
• Oversee room and desk scheduling through our booking platforms
• Maintain and update office documents as needed and ensure items are securely kept, current and accurate - this includes our Reddit Wiki page, expense reports, security policies, etc.
• Position will also include various ad-hoc projects and administrative tasks required to support the business and International Places team throughout the year.

Qualifications: 

• Minimum of two years of office coordination, administrative support or similar role; experience within a technology or startup environment strongly preferred 
• Strong organizational and creative skills, detail-oriented and ability to handle multiple and ever-changing priorities in a fluid startup environment
• Excellent verbal and written communication skills
• Ability to solve problems and ask clarifying questions to ensure understanding
• Google Suite experience such as Google Slides, Sheets, and Docs 
• The ability to attend work at the physical office on a regular basis during office closures, and longer term on a consistent basis once our offices reopen
• Technical knowledge of electrical, plumbing, HVAC, security and general office maintenance is a plus

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave  
• Paid Volunteer time off