Workplace Experience Coordinator

Start Dates Available: Immediate Start 

The Company

AlphaSights is a global leader in knowledge search. Our mission is to connect the world’s top professionals with the world’s best knowledge, helping them improve critical decisions, sharpen their thinking and drive business forward. Investment firms, consultancies, corporations and nonprofits rely on AlphaSights to connect them efficiently and intelligently with experts across all industries and regions. Founded in 2008, we have offices around the globe and regularly rank as one of the fastest-growing companies in the world.

About The Role
AlphaSights is looking for an organized, enthusiastic Workplace Experience Coordinator to help us run things efficiently in our fast-growing office in New York. A successful candidate will embrace a 'whatever-it-takes' mantra to roll up their sleeves and achieve team goals.

Responsibilities Include:

• Drive all Front of House and reception desk operations Monday - Friday, during hours of 08:00 AM-6:00 PM; greet and provide general support to all visitors and staff; offer optimum hospitality service and professionalism. 
• Maintain office efficiency, including: answering and coordinating incoming calls and emails; procuring, receiving, and tracking resources; processing and sending outbound mail; sorting and distributing incoming mail / packages.
• Support with planning in-house or off-site activities, socials, and celebrations for employee engagement, marketing, and talent attraction; assist in sorting all event details from inception to execution, (i.e. catering, space setup, etc). 
• Perform ad-hoc tasks, including running errands, providing carrier service, and assisting with the setup, breakdown, and clean-up of company parties and events including furniture reconfiguration.
• Maintain an efficient inventory system of office supplies, company branded swag, and kitchen consumables; track accurate par levels for replenishment while maintaining a cost-effective focus.
• Conduct routine facility inspections, seeking deficiencies with furniture, equipment or appliances and troubleshooting or remedying as appropriate.
• Oversee daily office tidiness and organization to ensure an aesthetically pleasing and welcoming environment.
• Assisting with vendor and visitor management to ensure seamless experiences for members of the office.
• Support core office operations, including onboarding and offboarding processes, client gifting initiatives, and building access coordination.
• Understand and enforce business travel policy and assist employees with business travel booking via the travel management platform.
• Identify opportunities to improve front-of-house, office, and workplace processes to enhance efficiency and employee experience.
• Working with the Workplace Experience team to brainstorm and execute on new initiatives for the company.

What We’re Looking For:

• 0-1 years of administrative, office management, hospitality, or facilities coordinator experience.
• Customer-service mindset with a genuine passion for creating exceptional in-office experiences.
• Proactive, forward-thinker, multi-tasker, and problem-solver with superb attention to detail.
• Ability to think on your feet and not become easily flustered or overwhelmed.
• Strong interpersonal and communication skills, and the capacity to build positive working relationships across function and seniority level.
• The ability to manage ambiguity, a wide variety of stakeholders, conflicting priorities, and high-pressure environments.
• Ability to perform physical requirements of the role including lifting and carrying up to 40 pounds, standing or walking for hour long events, and using stairs
• Excellent written and verbal communication.
• Fluency in English is essential.

Compensation and Benefits

• Expected total compensation is $70,000 (hourly rate $26.92)
• 17 vacation days, 10 company holidays, and an end of year break between Christmas Day and New Year's Day
• Competitive medical, dental and vision insurance
• 401(k) match – 4% of your total compensation matched dollar-for-dollar
• Prime midtown office with state-of-the-art amenities

AlphaSights is an equal-opportunity employer.