Workplace Experience Manager

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards.

We’re looking for an outstanding Workplace Experience Manager to join Too Good To Go’s team in our New York.
Your mission

The Workplace Experience Manager plays a central role in cultivating a welcoming, functional, and inspiring environment for the entire Too Good To Go team. This position is responsible for the seamless day-to-day operations of our office, ensuring that it is a space that supports our work, reflects our values, and brings people together.

Your role

• Serve as the primary point of coordination for Too Good To Go’s presence within coworking spaces across all locations. Own space planning and utilization, including the setup, coordination, and execution of town halls. Manage office-related needs not covered by coworking agreements and proactively address space related issues in partnership with coworking providers. 
• Operations & Budgeting: Manage daily office life by overseeing a range of administrative and financial tasks. You'll be responsible for ordering office supplies, and handling all related expenses, budgets, and invoice approvals. You will provide input to the leadership team in the forecasting process for costs such as IT and office space. You will be the point of contact to process incoming office invoices for payment, ensure proper coding and sending them for approval.
• Employee Support & Onboarding: Act as a daily resource for the team and the face of People & Culture in the local office. This will include coordinating lunch orders and managing parts of the employee on and off-boarding process in collaboration with the Global P&C team, which could include gathering documents for payroll, or setting up laptops. 
• Hardware & Phone management: You will be responsible for distributing and managing the inventory of all IT equipment and mobile phones.
• Event Planning & Engagement: Plan and execute a variety of company events and celebrations, from our internal Shareback volunteering scheme to larger gatherings like summer and end of year parties. This also includes supporting Too Good To Go visitors to the office, and organizing local and global Townhall viewings. You will also work closely with the DEI Taskforce in your market to organise any local DEI activities, and drive social activities in your market.
• Sustainability & Process Improvement: Actively search for and implement ways to make our office more sustainable, and contribute relevant data to our global carbon reporting requirements. 
• Workplace safety requirements: You will be responsible for meeting all safety and compliance requirements in the office, including coordinating training and equipment for all workplace and occupational safety requirements such as first raiders, fire safety marshalls or similar.
• Overall office management: You will manage the ongoing office contract, and work closely with the leadership team and global procurement for office contract renewals or any potential office moves. You will contribute to updating office guidelines for our Employee Handbook.
• Ad-hoc projects: Additionally, you will identify opportunities to improve administrative processes and take the lead on a variety of ad-hoc projects to enhance the overall workplace experience.

Requirements

• Operational Excellence: Proven experience in an office management, facilities, or similar administrative role, with a strong focus on maintaining a highly organized and efficient workspace.
• Logistics & Planning: Exceptional project and event management skills, with the ability to handle multiple tasks simultaneously while maintaining a keen attention to detail.
• Budgeting & Finance: Experience managing budgets, tracking expenses, and handling invoices with accuracy.
• Proactive & Resourceful: A natural problem-solver who can anticipate needs and find creative solutions with a can-do attitude.
• Interpersonal Skills: Excellent communication and relationship-building abilities, with a friendly and professional demeanor. You thrive on helping others and are the go-to person for all office-related queries.
• Sustainability Focus: A passion for sustainability and a desire to contribute to our mission through practical, daily actions within the office.
• Due to the nature of the role you will be required to attend the the office 4 to 5 days per week.

Our values:

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we have to offer 

• A rare opportunity to work in a social impact company (and certified B Corp) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1,300+ colleagues across 20 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work.
• A strong, values-driven team culture where we celebrate successes and socialize with colleagues that care to offer.

How to apply

• • We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
  • Submit your CV in English.
  • Please note that we only accept applications coming through our platform. No CV will be accepted by email or LinkedIn direct messaging.

Certain US states/jurisdictions require Too Good To Go to include a reasonable estimate of the salary range for this role. A reasonable estimate of the range for new joiners for this role in the United States  is $83.000. Actual salaries may vary and may be above or below the range based on various factors, including, but not limited to an individual's assigned work location, experience and expertise.

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