Develop and customize Zoho applications, integrate systems, provide support, document processes, collaborate with teams, and suggest improvements.
This is a remote position.
Key Responsibilities:
- Application Development: Develop and customize Zoho Campaigns, Zoho SalesIQ, and Zoho Marketing Automation to align with our marketing and sales strategies.
- Integration: Integrate Zoho applications with other internal systems and third-party applications to streamline processes and enhance functionality.
- Customization: Create and maintain custom modules, workflows, and automation rules within Zoho applications to improve efficiency and effectiveness.
- Support and Troubleshooting: Provide technical support for Zoho applications, troubleshooting issues and ensuring system reliability.
- Documentation: Maintain comprehensive documentation of customizations, integrations, and processes to ensure clarity and consistency.
- Collaboration: Work closely with cross-functional teams including marketing, sales, and IT to gather requirements, provide technical insights, and deliver solutions that meet business objectives.
- Continuous Improvement: Stay updated with the latest Zoho updates and features, and proactively suggest improvements and new functionalities to enhance our systems.
Requirements
Preferred Skills:
- Experience with other Zoho products and platforms.
- Familiarity with CRM and marketing automation best practices.
- Certification in Zoho applications is a plus.
Qualifications:
- Experience: 3-8 years of experience in Zoho development, with a strong focus on Zoho Campaigns, Zoho SalesIQ, and Zoho Marketing Automation.
- Technical Skills: Proficiency in Zoho Creator, Zoho Deluge scripting, API integrations, and customization of Zoho modules.
- Problem-Solving: Strong analytical and problem-solving skills with a keen attention to detail.
- Communication: Excellent verbal and written communication skills with the ability to convey technical concepts to non-technical stakeholders.
- Project Management: Ability to manage multiple projects and priorities effectively, meeting deadlines and delivering high-quality solutions.
- Education: Bachelors degree in Computer Science, Information Technology, or a related field.
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