Top Tech Jobs & Startup Jobs in New York City, NY

As a Digital Contact & Services Manager, you'll lead AI solutions in contact centers, mentor staff, manage client relationships, and ensure strategic plan execution while maintaining high ethical standards.

The Senior Associate will analyze customer engagement processes and develop strategies to enhance customer experience, sales effectiveness, and drive revenue growth. Responsibilities include using various methodologies to generate insights, manage team dynamics, and uphold professional standards.

As RFM AI Governance Manager, you'll develop AI governance frameworks, conduct risk assessments, mentor staff, and navigate the regulatory landscape, focusing on compliance and strategic planning.

Lead the transformation of customer experience across various workstreams, manage CCaaS platforms, oversee implementations, and ensure client satisfaction through innovative solutions.

Lead the strategy and execution of product management, overseeing multiple projects, managing product portfolios, and fostering client relationships to drive business growth.

The Integration Product Manager leads product management initiatives, drives innovation using technology, mentors junior staff, and ensures project success.