Top AI & Machine Learning Jobs in New York City, NY

Drive customer adoption of BrazeAI by leading workshops, diagnostics, and accelerators from AI use-case ideation through agent launch and impact measurement. Advise technical and marketing stakeholders, identify adoption barriers, demonstrate AI best practices, build business cases, and collaborate with account management, customer success, professional services, product, and marketing teams. The role requires strong Braze expertise, applied AI fluency, facilitation skills, enterprise customer experience, and up to 25% travel.

Lead Braze’s Applied AI Architects across GTM and corporate functions. Build and develop a senior technical team, manage the engagement portfolio, prioritize and measure AI initiatives, maintain hands-on involvement in agent design and delivery, and partner with product, technology, and executive leaders to scale successful solutions. Define the operating model and career framework for this emerging role category while driving measurable business outcomes such as sales ramp time, quota capacity, and competitive win rate.

Own and evolve Braze’s ML platform for training, deploying, serving, and monitoring models at global scale. Lead complex infrastructure initiatives, multi-region model serving, CI/CD, orchestration, reliability, cost optimization, and incident response. Set technical direction, improve production quality, collaborate across teams, mentor senior engineers and data scientists, and connect platform decisions to business outcomes.

Lead the technical vision and delivery of production machine learning systems, including distributed model training, serving, lifecycle management, and customer-specific model pipelines. Drive cross-team initiatives, establish engineering standards, review designs and code, mentor senior engineers and data scientists, and connect technical decisions to customer and business outcomes. Build scalable, reliable ML platforms and high-throughput prediction services supporting personalized customer engagement.