Own product strategy and execution for Action Fabric, ServiceNow's headless access and monetization layer for agentic AI. Define invocation patterns, pricing and metering models, telemetry, and platform interoperability. Partner with platform, engineering, finance, and go-to-market teams to drive consumption, instrument usage, and position the product in the market. Shape standards, influence partners, and enable customers while tracking adoption and business metrics to iterate quickly.

Own technical delivery of Moveworks AI Agents for enterprise customers: gather requirements, design and build integrations and automations, tune LLM-based solutions, advise on AI roadmaps, synthesize feedback to product, and create reusable templates to scale implementations.