Develops customer business value strategies by quantifying ROI, modeling operational improvements, managing trials, and identifying opportunities to maximize value from Samsara products. Partners with Sales, Product, Marketing, executives, and customers across physical-operation industries. Presents recommendations, advises on implementation and change management, and leads cross-functional initiatives to embed value-driven processes and operational excellence.

Manage enterprise customer implementations of Samsara’s IoT platform, including deployment planning, adoption roadmaps, progress tracking, training, demonstrations, and executive stakeholder management. Build trusted customer relationships, coordinate with Sales, Support, Sales Engineering, and Product, resolve implementation challenges, manage multiple engagements, and mentor Customer Success and Support teams. The role requires strong consultative communication, technical product understanding, prioritization, and end-to-end implementation experience.