Top Consulting Jobs in New York City, NY

Leads consulting engagements focused on customer sales and service strategies, sales operations, customer engagement, and revenue growth. Analyzes client needs, guides teams through strategy implementation, identifies business transformation opportunities, promotes AI-enabled sales processes, manages stakeholder relationships, and coaches high-performing teams.

Leads payer back-office strategy, technology, and operations consulting engagements in the health services sector. Manages client accounts, supervises teams, analyzes complex business problems, and drives payer modernization, process optimization, change management, and operational transformation. Develops client relationships, oversees project resources and logistics, coaches team members, and ensures high-quality service delivery and continuous improvement.

Lead customer experience and contact center transformation projects, strengthen client relationships, mentor junior staff, improve processes, develop omnichannel strategies, and use diagnostic and performance data to guide strategic decisions. The role requires consulting or contact center operations experience and knowledge of CCaaS, AI, automation, customer service measurement, and digital transformation.

Supports payer modernization and health services consulting engagements by analyzing operational challenges, optimizing processes, applying business analytics, engaging stakeholders, implementing quality standards, and guiding transformation initiatives. Develops operational support frameworks, conducts market research, manages change, and advises clients on improving service delivery and business performance while mentoring junior team members.

Leads contract lifecycle management technology projects and client engagements, guiding strategic planning, system configuration, integrations, and AI-enabled contract solutions. Manages teams, coaches staff, develops client recommendations, builds consensus, and drives process optimization and innovation. The role also includes account management, stakeholder communication, governance, and ensuring project quality and client outcomes.

Provides consulting services for contract lifecycle management technology implementations. Analyzes client needs, configures and integrates business applications, develops strategic recommendations, trains clients, and supports software adoption. Guides teams through contract management technology deployments, optimizes processes, applies AI and digital strategies, manages client relationships, and contributes to project delivery and modernization initiatives.

Lead end-to-end NetSuite implementations as a functional consultant and team manager. Manage finance transformation initiatives, NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams, Advanced Revenue Management and SuiteBilling implementations, customizations, integrations, and testing. Lead onshore and offshore teams, address client needs, communicate complex concepts, and apply accounting and finance expertise to deliver effective technology solutions.

Leads strategic contact center transformation initiatives, customer experience improvements, business development, and client engagements. Oversees multiple projects, develops customer value propositions, analyzes customer journeys, optimizes CRM and retention strategies, and applies AI and digital tools to improve service excellence. Builds stakeholder relationships, drives process improvement and experimentation, collaborates across teams, and mentors emerging leaders while maintaining executive-level client relationships.

Support payer operations and transformation client engagements by conducting research, data analytics, process improvement, and change management. Assist in developing and implementing operational strategies, quality standards, stakeholder alignment, and performance metric analysis while learning consulting skills and supporting senior staff.

Leads asset and wealth management tax compliance engagements, including tax return preparation, regulatory filings, financial analysis, tax planning, and risk reduction. Manages client relationships, project execution, budgets, and technical standards while coaching tax professionals and promoting digital tools and innovation.