Top Customer Success & Experience Jobs in New York City, NY

The Vocational Consultant provides vocational and workplace accommodation expertise for disability insurance claims, supporting return-to-work services and collaborating with clients and employers to create sustainable work plans.

As a Customer Service Representative, you'll assist clients with life insurance inquiries and transactions, while ensuring exceptional support and communication.

As a Senior Account Executive, manage relationships with mid/large-size clients, ensuring service excellence, growth, retention, and compliance in the insurance sector.

The Senior Client Service Representative supports clients with insurance products, resolves complex situations, and mentors team members while ensuring high-quality service.

The Senior Client Service Representative responds to client inquiries, handles escalated situations, and provides expertise in Group Benefit Solutions, particularly STD and LTD processes, while ensuring effective communication and collaboration across teams.

The Senior Associate in Business Development at NYL Ventures supports startup partnerships, manages reporting and operations, and drives innovation initiatives across the organization.

The Executive Assistant will support the leadership team by managing calendars, coordinating meetings, and providing operational support in a client-facing environment.

The Group Claims Representative conducts life insurance claim investigations, manages claims, determines eligibility for benefits, and communicates decisions to customers and clients.