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Top Customer Success & Experience Jobs in New York City, NY
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Documentation Specialist at EliseAI is responsible for creating and maintaining user documentation, improving customer education resources, and collaborating with cross-functional teams to ensure alignment with business goals and customer feedback.
Top Skills:
Zendesk
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
Provide tier 1 and tier 2 technical support to clients, troubleshoot technical issues, collaborate with internal teams, maintain documentation, and ensure excellent customer experience.
Top Skills:
DatadogExcelGoogle SheetsPostmanSalesforceSQLTableauZendesk
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.
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