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Top Customer Success & Experience Jobs in New York City, NY

Reposted 5 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
120K-130K Annually
Junior
120K-130K Annually
Junior
Artificial Intelligence • Marketing Tech • Software
Manage and grow relationships with existing customers, ensure product adoption, track ROI, and identify upsell opportunities through client data analysis.
Top Skills: Ai AgentsData Analysis
Reposted 8 Days AgoSaved
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Hybrid
New York, NY, USA
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175K-250K Annually
Mid level
175K-250K Annually
Mid level
Artificial Intelligence • Marketing Tech • Software
As Director, AI Customer Strategy, you will lead customer launches, manage a team of engineers, and define operational strategies for AI deployments, ensuring measurable impact and satisfaction for each client.
Top Skills: APIsJavaScriptPython
9 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
112K-130K Annually
Senior level
112K-130K Annually
Senior level
Artificial Intelligence • Marketing Tech • Software
The Manager of Customer Support & Experience will lead the customer support team, manage support operations, initiate process improvements, and ensure high customer satisfaction in a B2B SaaS environment.
Top Skills: APIsEmailIntercomMarketing AutomationSmsSQLVoice SystemsZendesk
Reposted 19 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
60K-80K Annually
Junior
60K-80K Annually
Junior
Artificial Intelligence • Marketing Tech • Software
As a Technical Support Specialist, you will resolve customer inquiries related to integrations, training, and product usage, collaborating with various teams to ensure customer satisfaction.
Top Skills: APIsBasic Programming (Html)Contact Center SoftwareDirect MarketingEmail MarketingMarketing AnalyticsMarketing AutomationPhone SalesSaaSSms MarketingSQL
Reposted 21 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Artificial Intelligence • Marketing Tech • Software
The Technical Account Manager acts as a customer-facing expert ensuring clients maximize Regal's platform value through strategic advice, technical problem-solving, and driving product adoption.
Top Skills: APIsData IntegrationSaaSWebhooks
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