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Top Customer Success & Experience Jobs in New York City, NY
Artificial Intelligence • Marketing Tech • Software
Manage and grow relationships with existing customers, ensure product adoption, track ROI, and identify upsell opportunities through client data analysis.
Top Skills:
Ai AgentsData Analysis
Artificial Intelligence • Marketing Tech • Software
As Director, AI Customer Strategy, you will lead customer launches, manage a team of engineers, and define operational strategies for AI deployments, ensuring measurable impact and satisfaction for each client.
Top Skills:
APIsJavaScriptPython
Artificial Intelligence • Marketing Tech • Software
The Manager of Customer Support & Experience will lead the customer support team, manage support operations, initiate process improvements, and ensure high customer satisfaction in a B2B SaaS environment.
Top Skills:
APIsEmailIntercomMarketing AutomationSmsSQLVoice SystemsZendesk
Artificial Intelligence • Marketing Tech • Software
As a Technical Support Specialist, you will resolve customer inquiries related to integrations, training, and product usage, collaborating with various teams to ensure customer satisfaction.
Top Skills:
APIsBasic Programming (Html)Contact Center SoftwareDirect MarketingEmail MarketingMarketing AnalyticsMarketing AutomationPhone SalesSaaSSms MarketingSQL
Artificial Intelligence • Marketing Tech • Software
The Technical Account Manager acts as a customer-facing expert ensuring clients maximize Regal's platform value through strategic advice, technical problem-solving, and driving product adoption.
Top Skills:
APIsData IntegrationSaaSWebhooks
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