Top Customer Success & Experience Jobs in New York City, NY

As a Senior AWS Pre-Sales Solutions Architect, you'll support sales efforts by providing technical expertise, conducting assessments, architecting solutions, and collaborating with the sales team to drive revenue.

The Customer Care Specialist ensures a top-tier customer experience by handling inbound and outbound calls, documenting interactions, and coordinating maintenance services efficiently.

The Technical Customer Care Specialist will handle customer inquiries regarding technical issues with DealerTrack Software, work on problem resolution, and mentor team members to enhance client satisfaction.

The Customer Relationship Manager II supports clients in enhancing marketing performance by managing email, SMS, and direct mail campaigns, offering strategic consultation, and analyzing marketing metrics.

The Technical Customer Care Specialist II provides technical support to customers, troubleshooting issues related to products, resolving problems, and ensuring customer satisfaction through effective communication and follow-up.